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PREMIUM

Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.
Buy-now pay-later providers require "urgent" regulation - Woolard review
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Buy-now pay-later providers require "urgent" regulation - Woolard review

News02 Feb 2021
There is an "urgent" need to regulate all buy-now pay-later firms, according to an FCA-commissioned review that sets out 26 recommendations on unsecured credit
Lending Awards winners revealed for 2020
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Lending Awards winners revealed for 2020

Top Stories20 Nov 2020
Credit Strategy has announced the winners of the 2020 Lending Awards, sponsored by Lantern, after an interactive digital ceremony
Concerns raised over panel for FCA's unsecured credit review
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Concerns raised over panel for FCA's unsecured credit review

Top Stories06 Nov 2020
The Consumer Finance Association (CFA) has raised concerns about the composition of the panel advising the Financial Conduct Authority, on the review of unsecured credit and buy now pay later products
Lenders’ new priorities for risk and growth – the Lending Summit agenda revealed
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Lenders’ new priorities for risk and growth – the Lending Summit agenda revealed

Top Stories23 Oct 2020
A diverse set of speakers from Lloyds Banking Group, HSBC, Klarna, RateSetter, Skipton Building Society and others will appear at the Lending Summit next month, where panellists will explore the completely new territory lenders are moving into
Evan Davis and FCA to appear at a landmark Credit Summit for 2020
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Evan Davis and FCA to appear at a landmark Credit Summit for 2020

News16 Oct 2020
Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations
Former Barclays directors to launch UK challenger bank
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Former Barclays directors to launch UK challenger bank

News14 Oct 2020
Two former Barclays executives are hoping to launch a new British bank targeting young professionals
Shortlist revealed for Credit Awards 2020
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Shortlist revealed for Credit Awards 2020

Top Stories09 Oct 2020
The shortlist for the Credit Awards 2020, sponsored by Experian, has been revealed as the event takes on a new digital broadcast format during government restrictions
Treasury announces changes to debt collection letters
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Treasury announces changes to debt collection letters

News09 Oct 2020
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
New Amigo Loans CEO pulls out as board chaos continues
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New Amigo Loans CEO pulls out as board chaos continues

Top Stories25 Sep 2020
Guarantor lender Amigo Loans has announced that Glen Crawford, who was appointed chief executive in only July, has pulled out from the role “after a divergence of views” with fellow board members
Morses Club sees lending and cash collections start to recover, after April slump
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Morses Club sees lending and cash collections start to recover, after April slump

Top Stories17 Jul 2020
Alternative lending group Morses Club saw new lending fall by more than 70% during April, and a steady drop of 20% in cash collections since then, according to a trading update
Risk appetite dries up, as 0% credit card offers drop to record low
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Risk appetite dries up, as 0% credit card offers drop to record low

Top Stories18 Jun 2020
The number of zero percent offers on credit cards has dropped to a record low, as lenders try to mitigate the rising level of debt write-offs, according to Moneyfacts
Metro Bank reveals objective on talks to acquire RateSetter
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Metro Bank reveals objective on talks to acquire RateSetter

Top Stories15 Jun 2020
Metro Bank has today (June 15) confirmed it is in talks to acquire RateSetter, saying the peer-to-peer lender could accelerate growth across its unsecured consumer lending
FOS report analysis: Banking and credit complaints drop nearly 50,000, while alternative lending cases surge

FOS report analysis: Banking and credit complaints drop nearly 50,000, while alternative lending cases surge

Features03 Jun 2020
Credit Strategy’s analysis of figures from the Financial Ombudsman Service (FOS) show banking and credit complaints plunged nearly 50,000, in the year to April, while large increases were seen in upheld complaints about guarantor loans, home credit and other forms of alternative lending
Spike in IVAs drives up personal insolvencies in April
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Spike in IVAs drives up personal insolvencies in April

Top Stories15 May 2020
Total personal insolvencies increased eight percent to more than 10,300 during April, compared to the same month last year, driven largely by a near 40 percent surge in IVAs
Arrow Global posts profit fall as debt sale market slows
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Arrow Global posts profit fall as debt sale market slows

Top Stories15 May 2020
Debt purchaser Arrow Global saw pre-tax profits drop over 40 percent for Q1 2020, though the group was boosted by a €356m injection to its NPL fund management business
Credit Strategy launches Covid-19 Tracker and new membership package
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Credit Strategy launches Covid-19 Tracker and new membership package

Top Stories16 Apr 2020
Credit Strategy has launched the Covid-19 Tracker, a new website section for all members, along with a premium membership package designed to help businesses with staff working at home or furloughed
Register for our webinar: Responsible lending in a lockdown
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Register for our webinar: Responsible lending in a lockdown

Top Stories15 Apr 2020
Credit Strategy and Equifax will explore how lenders can use Open Banking to assess affordability in real time, amid the Covid-19 lockdown, in a webinar on Wednesday April 29
FCA extends credit card and overdraft measures to guarantor loans and home credit
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FCA extends credit card and overdraft measures to guarantor loans and home credit

Top Stories09 Apr 2020
Regulatory proposals for lenders to offer a temporary payment freeze on loans and credit cards, for up to three months, have been confirmed and extended to a wider range of creditors
FLA seeks urgent support for non-bank lenders, after support requests surge 1,000%
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FLA seeks urgent support for non-bank lenders, after support requests surge 1,000%

Commercial Finance News09 Apr 2020
The government and the Bank of England need to take urgent action to support the non-bank lending market, according to the Finance & Leasing Association (FLA)
FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21
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FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21

Features07 Apr 2020
The Financial Conduct Authority (FCA) has published its Business Plan for 2020/21, which includes a pledge to monitor the number of over-indebted consumers and arrears volumes in key markets
Amigo Loans suspends lending to new customers
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Amigo Loans suspends lending to new customers

Alternative Lending News01 Apr 2020
Amigo Loans has temporarily suspended lending to new customers amid the Covid-19 pandemic
Entries open for Lending Awards 2020
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Entries open for Lending Awards 2020

Top Stories01 Apr 2020
The Lending Awards 2020 will highlight business continuity and sustainability, Credit Strategy can reveal as entries are opened
Administrators appointed to Uncle Buck following FCA action
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Administrators appointed to Uncle Buck following FCA action

Top Stories30 Mar 2020
High-cost, short-term lender Uncle Buck has called in administrators from Harrisons Business Recovery after the Financial Conduct Authority (FCA) required that it stop lending to customers
BrightHouse calls in Grant Thornton administrators
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BrightHouse calls in Grant Thornton administrators

Top Stories30 Mar 2020
The UK’s largest rent-to-own lender BrightHouse has appointed administrators from Grant Thornton, placing 2,400 jobs at risk
Barclays increases Covid-19 support to customers
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Barclays increases Covid-19 support to customers

Alternative Lending News25 Mar 2020
Barclays has confirmed it will be making changes to its overdrafts and the application process for its mortgage holidays to help customers affected by the coronavirus outbreak
High-cost short-term lender Cash On Go enters administration
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High-cost short-term lender Cash On Go enters administration

Turnaround, Restructuring and Insolvency news06 Mar 2020
Administrators from Smith & Williamson have been appointed to high-cost short-term lender Cash On Go, which trades as Peachy.co.uk and Uploan.co.uk
Amigo Loans “committing slow-motion suicide”, says founder Benamor
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Amigo Loans “committing slow-motion suicide”, says founder Benamor

News05 Mar 2020
Amigo Loans’ founder James Benamor has resigned from its board just three months after reinstating himself, claiming the guarantor lender is “committing slow-motion suicide while playing out the script from Brewster’s Millions”
Debt solutions for 'buy now, pay later' debts rise 300 percent
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Debt solutions for 'buy now, pay later' debts rise 300 percent

Alternative Lending News03 Mar 2020
Debt solutions including arrears to ’buy now, pay later’ providers have jumped by more than 300 percent in the past six months, according to findings from the Financial Wellness Group
Complaints could push BrightHouse to brink
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Complaints could push BrightHouse to brink

Turnaround, Restructuring and Insolvency news02 Mar 2020
The UK’s largest rent-to-own provider, BrightHouse, is facing an influx of claims over historic practices, which could threaten its ability to continue trading, following a £43.5m pre-tax loss
Amigo Loans rows back on board appointment as sale process continues
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Amigo Loans rows back on board appointment as sale process continues

Alternative Lending News18 Feb 2020
Amigo Loans has withdrawn plans announced in December to appoint a board member, as several parties have expressed an interest in acquiring the firm
FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers
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FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers

Credit Risk News18 Feb 2020
Easing the burden on over-indebted consumers is among the Financial Conduct Authority’s (FCA) priorities in 2020, the regulator has announced
Challenger bank N26 to withdraw from UK market
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Challenger bank N26 to withdraw from UK market

Credit Risk News12 Feb 2020
Challenger bank N26 is to close all its UK accounts and cease operating in the British market, citing difficulties following Brexit
Treasury confirms 60-day breathing space will become law
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Treasury confirms 60-day breathing space will become law

Top Stories07 Feb 2020
The government has confirmed it will bring in its plans for a 60-day breathing space for consumers in problem debt – along with the creditors that will have to provide it
Sean Lock to host Credit Awards 2020
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Sean Lock to host Credit Awards 2020

Top Stories07 Feb 2020
Credit Strategy is thrilled to reveal that Sean Lock, one of the UK’s most highly acclaimed comedians, will be hosting the 2020 Credit Awards.
Impact of challenger banks starts to recede
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Impact of challenger banks starts to recede

Top Stories05 Feb 2020
The growth rate of lending among challenger banks slowed down by 16 percent last year, despite gross lending reaching a record peak of £115bn
"Wonga owe me £2,354! Imagine if I owed them that!" Former customers reveal compensation shortfalls
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"Wonga owe me £2,354! Imagine if I owed them that!" Former customers reveal compensation shortfalls

Top Stories04 Feb 2020
Wonga customers seeking compensation for mis-sold loans have started revealing the extent of payment shortfalls, after discovering they’ll receive just 4.3 percent of their claims
FCA instructs credit card firms to review persistent debt policies
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FCA instructs credit card firms to review persistent debt policies

Top Stories03 Feb 2020
The Financial Conduct Authority (FCA) has told credit card firms to review their approaches to borrowers stuck in persistent debt, reminding them they cannot suspend a credit card without justification
FCA asks banks to show working on overdraft pricing
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FCA asks banks to show working on overdraft pricing

Credit Risk News28 Jan 2020
The Financial Conduct Authority (FCA) has asked banks to explain their newly-announced pricing structures for overdrafts after rules were introduced banning high charges for unarranged overdrafts
Richmond Group puts stake in Amigo Loans up for sale
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Richmond Group puts stake in Amigo Loans up for sale

Alternative Lending News27 Jan 2020
Amigo Loans’ major shareholder has confirmed its intention to sell its controlling stake in the guarantor lender
Least well-off most exposed to debt, think tank finds
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Least well-off most exposed to debt, think tank finds

Credit Risk News16 Jan 2020
Low-income households have recorded a sharp rise in the use of high-interest consumer credit products over the past decade, research from the Resolution Foundation has found
Santander announces rate changes to current account
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Santander announces rate changes to current account

Credit Risk News15 Jan 2020
Santander has announced that from May 5, 2020, interest paid on their flagship 123 account with balances up to £20,000 will be cut to one percent. It has also become the latest bank to set a 39.9 percent overdraft rate
Gambling using credit cards to be banned
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Gambling using credit cards to be banned

Credit Risk News14 Jan 2020
The Gambling Commission has announced a ban on betting companies allowing UK consumers to use credit cards to place bets
Belmont Green appoints BrightHouse chief executive Mooney
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Belmont Green appoints BrightHouse chief executive Mooney

Appointments13 Jan 2020
Vida Homeloans owner Belmont Green has appointed Anth Mooney as its chief executive, months after he joined BrightHouse
Unsecured debt hits peak of £14,540 per household, says TUC
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Unsecured debt hits peak of £14,540 per household, says TUC

Alternative Lending News10 Jan 2020
The average household debt is now 31 percent above its peak before the financial crisis, according to figures from the Trade Union Congress (TUC)
Premium: Will 2020 bring a change of pace for short-term lenders?

Premium: Will 2020 bring a change of pace for short-term lenders?

Opinion03 Jan 2020
After a turbulent 2019 for the high-cost, short-term credit space, Steve Grice looks ahead to 2020
Industry commends Peter Wallwork, as CSA starts search for new CEO
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Industry commends Peter Wallwork, as CSA starts search for new CEO

Top Stories19 Dec 2019
Senior professionals across the credit industry have commended Peter Wallwork for his dedication and passion as chief executive of the Credit Services Association (CSA), after it was announced he’ll be stepping down
Future of consumer credit “still uncertain” despite decisive election
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Future of consumer credit “still uncertain” despite decisive election

Alternative Lending News13 Dec 2019
The new government must act to stabilise the alternative lending market, according to a trade body
Grant Thornton administrators appointed to HCST lender MMP Financial
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Grant Thornton administrators appointed to HCST lender MMP Financial

Alternative Lending News11 Dec 2019
MMP Financial, trading as My Money Partner and Swift Sterling, has joined the ranks of alternative lenders which have collapsed over the course of 2019
Piggybank latest payday lender to call in administrators
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Piggybank latest payday lender to call in administrators

Alternative Lending News10 Dec 2019
Around 45,000 customers face financial uncertainty as HJS Recovery insolvency practitioners Shane Biddlecombe and Gordon Johnstone have been appointed to DJS, which traded as Piggybank
Amigo Loans chief executive steps down as founder Benamor returns to board
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Amigo Loans chief executive steps down as founder Benamor returns to board

Alternative Lending News09 Dec 2019
Three board members, including chief executive Hamish Paton, are to step down from Amigo Loans as its founder James Benamor returns to its board
FLA calls on incoming government to overhaul Consumer Credit Act
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FLA calls on incoming government to overhaul Consumer Credit Act

Alternative Lending News09 Dec 2019
The Finance and Leasing Association (FLA) has added its voice to calls to update the 45-year-old Consumer Credit Act (CCA)
FCA tells Amigo Loans to better explain risk to guarantors
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FCA tells Amigo Loans to better explain risk to guarantors

Alternative Lending News28 Nov 2019
The Financial Conduct Authority (FCA) has told guarantor loans lender Amigo Loans it must more clearly explain the risks to people when they agree to act as a guarantor for a friend or family member
Elevate Credit CTO Grice made managing director
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Elevate Credit CTO Grice made managing director

Alternative Lending News21 Nov 2019
Short-term lender Elevate Credit International has appointed Steve Grice as its UK managing director
Pawnbroker H&T stops high-cost, short-term loans amid FCA probe
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Pawnbroker H&T stops high-cost, short-term loans amid FCA probe

Alternative Lending News19 Nov 2019
The UK’s largest pawnbroker H&T has ceased offering short-term loans “at least temporarily” while the Financial Conduct Authority (FCA) conducts a review of its lending practices
Lending Awards 2019 winners revealed
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Lending Awards 2019 winners revealed

Alternative Lending News12 Nov 2019
Credit Strategy is delighted to announce the winners of the Lending Awards 2019, sponsored by Experian, in a ceremony held at the Hilton London Bankside Hotel
Credit 500 2020/21 nominations underway
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Credit 500 2020/21 nominations underway

Top Stories05 Nov 2019
The process of collating the next Credit 500 list is well underway, and you could be involved
QuickQuid owner Enova to exit UK market
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QuickQuid owner Enova to exit UK market

Alternative Lending News25 Oct 2019
The UK’s largest payday lender, QuickQuid, is to close after its US-based owner, Enova, announced it plans to withdraw from the British market
Entries open for Credit Awards 2020
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Entries open for Credit Awards 2020

Events news10 Oct 2019
Credit Strategy is delighted to announce that entries are now open for the 21st annual Credit Awards, the biggest awards programme in the profession, sponsored by Experian
Campaign to help customers struggling with debt launched
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Campaign to help customers struggling with debt launched

Alternative Lending News04 Oct 2019
A campaign designed to encourage customers to actively engage with its members at the earliest opportunity has been launched by the Credit Services Association (CSA)
Credit Summit 2020 outline agenda launched
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Credit Summit 2020 outline agenda launched

Mergers and Acquisitions News02 Oct 2019
Credit Strategy is delighted to announce the launch of the outline agenda for the Credit Summit 2020, sponsored by Experian
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