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Knowledge hub

Welcome to the Knowledge Hub, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.

Monzo enters BNPL market

Rent arrears, regtech and neobanks at the Lending Summit

News27 Aug 2021

The role of lending in post-Covid recovery will be one of the many things discussed at this year’s Lending Summit, sponsored by Alphera Financial Services and StepChange Debt Charity, which takes place on 10 November at the Hilton London Bankside

Amigo Loans records £279m loss in 2020/21

Amigo Loans records £279m loss in 2020/21

Turnaround, Restructuring and Insolvency news25 Aug 2021

Amigo Loans recorded a 41.9% revenue reduction in the financial year ending 31 March 2021, going from £294.2m to £170.8m

PayPal stop charging late fees on BNPL purchases

PayPal stop charging late fees on BNPL purchases

News23 Aug 2021

PayPal will no longer charge late fees on its buy now, pay later (BNPL) solutions for new customers in the UK, US and France, the payment service provider has announced

Lloyds’ director of retail credit says ‘the time for payment holidays is over’

Lloyds’ director of retail credit says ‘the time for payment holidays is over’

News20 Aug 2021

In the latest edition of Credit Strategy magazine, it explores how the Covid-19 pandemic has impacted the lending landscape - and the effect this will have throughout the rest of the year

Consumer credit card spending above 2019 levels

Consumer credit card spending above 2019 levels

News13 Aug 2021

The average spend in the UK continued to increase compared to 2020, according to the latest research from data analytics company FICO

Some SMEs anticipate never repaying Covid support loans

Some SMEs anticipate never repaying Covid support loans

News10 Aug 2021

Two thirds (66%) of SME leaders who received financial support from the government’s Covid loan schemes say their business will likely default on the loan, according to new research

High Court sanctions Provident scheme of arrangement

High Court sanctions Provident scheme of arrangement

News05 Aug 2021

Provident Financial is preparing to implement its consumer credit division (CCD) scheme of arrangement, following its sanction by the High Court

Language changes needed to support diversity, report finds

Language changes needed to support diversity, report finds

News29 Jul 2021

A 12-point plan designed to improve the language used by the financial services sector, which promotes diversity in the sector, has been launched

Tesco Bank to close all personal current accounts

Tesco Bank to close all personal current accounts

News29 Jul 2021

With only 12% of Tesco Bank current accounts used as primary accounts, the organisation will discontinue this service from 30 November 2021

Women in Credit 2021 shortlist confirmed

Women in Credit 2021 shortlist confirmed

News21 Jul 2021

Credit Strategy has announced its final shortlist for the latest edition of the Women in Credit Awards, sponsored by Qualco - with a new category up for grabs in 2021

BNPL transactions set to exceed 1.5 billion by 2026

BNPL transactions set to exceed 1.5 billion by 2026

News13 Jul 2021

Consumers aged 18 to 24 are more likely to use buy now, pay later (BNPL) schemes (54%) than a credit card (49%), according to a new survey from money.co.uk

£7.6bn lent to SMEs in Q1 2021

Analysis09 Jul 2021

Financial output contracted by 1.5% in the first quarter of 2021, according to UK Finance’s latest Business Finance Review

SMEs concerned about future funding access

SMEs concerned about future funding access

News22 Jun 2021

Bosses of small and medium enterprises (SMEs) are concerned that access to finance will become harder over the next three years as they continue to battle with the late payment of invoices

Buy-now pay-later providers require "urgent" regulation - Woolard review

Buy-now pay-later providers require "urgent" regulation - Woolard review

News02 Feb 2021

There is an "urgent" need to regulate all buy-now pay-later firms, according to an FCA-commissioned review that sets out 26 recommendations on unsecured credit

Lending Awards winners revealed for 2020

Lending Awards winners revealed for 2020

Concerns raised over panel for FCA's unsecured credit review

Lenders’ new priorities for risk and growth – the Lending Summit agenda revealed

Evan Davis and FCA to appear at a landmark Credit Summit for 2020

News16 Oct 2020

Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations

Former Barclays directors to launch UK challenger bank

Former Barclays directors to launch UK challenger bank

News14 Oct 2020

Two former Barclays executives are hoping to launch a new British bank targeting young professionals

Shortlist revealed for Credit Awards 2020

Shortlist revealed for Credit Awards 2020

Treasury announces changes to debt collection letters

News09 Oct 2020

The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers

New Amigo Loans CEO pulls out as board chaos continues

New Amigo Loans CEO pulls out as board chaos continues

Morses Club sees lending and cash collections start to recover, after April slump

Risk appetite dries up, as 0% credit card offers drop to record low

Metro Bank reveals objective on talks to acquire RateSetter

FOS report analysis: Banking and credit complaints drop nearly 50,000, while alternative lending cases surge

Features03 Jun 2020

Credit Strategy’s analysis of figures from the Financial Ombudsman Service (FOS) show banking and credit complaints plunged nearly 50,000, in the year to April, while large increases were seen in upheld complaints about guarantor loans, home credit and other forms of alternative lending

Spike in IVAs drives up personal insolvencies in April

Spike in IVAs drives up personal insolvencies in April

Arrow Global posts profit fall as debt sale market slows

Credit Strategy launches Covid-19 Tracker and new membership package

Register for our webinar: Responsible lending in a lockdown

FCA extends credit card and overdraft measures to guarantor loans and home credit

FLA seeks urgent support for non-bank lenders, after support requests surge 1,000%

Commercial Finance News09 Apr 2020

The government and the Bank of England need to take urgent action to support the non-bank lending market, according to the Finance & Leasing Association (FLA)

FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21

FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21

Features07 Apr 2020

The Financial Conduct Authority (FCA) has published its Business Plan for 2020/21, which includes a pledge to monitor the number of over-indebted consumers and arrears volumes in key markets

Amigo Loans suspends lending to new customers

Amigo Loans suspends lending to new customers

Alternative Lending News01 Apr 2020

Amigo Loans has temporarily suspended lending to new customers amid the Covid-19 pandemic

Entries open for Lending Awards 2020

Administrators appointed to Uncle Buck following FCA action

BrightHouse calls in Grant Thornton administrators

Barclays increases Covid-19 support to customers

Alternative Lending News25 Mar 2020

Barclays has confirmed it will be making changes to its overdrafts and the application process for its mortgage holidays to help customers affected by the coronavirus outbreak

High-cost short-term lender Cash On Go enters administration

High-cost short-term lender Cash On Go enters administration

Turnaround, Restructuring and Insolvency news06 Mar 2020

Administrators from Smith & Williamson have been appointed to high-cost short-term lender Cash On Go, which trades as Peachy.co.uk and Uploan.co.uk

Amigo Loans “committing slow-motion suicide”, says founder Benamor

Amigo Loans “committing slow-motion suicide”, says founder Benamor

News05 Mar 2020

Amigo Loans’ founder James Benamor has resigned from its board just three months after reinstating himself, claiming the guarantor lender is “committing slow-motion suicide while playing out the script from Brewster’s Millions”

Debt solutions for 'buy now, pay later' debts rise 300 percent

Debt solutions for 'buy now, pay later' debts rise 300 percent

Alternative Lending News03 Mar 2020

Debt solutions including arrears to ’buy now, pay later’ providers have jumped by more than 300 percent in the past six months, according to findings from the Financial Wellness Group

Complaints could push BrightHouse to brink

Complaints could push BrightHouse to brink

Turnaround, Restructuring and Insolvency news02 Mar 2020

The UK’s largest rent-to-own provider, BrightHouse, is facing an influx of claims over historic practices, which could threaten its ability to continue trading, following a £43.5m pre-tax loss

Amigo Loans rows back on board appointment as sale process continues

Amigo Loans rows back on board appointment as sale process continues

Alternative Lending News18 Feb 2020

Amigo Loans has withdrawn plans announced in December to appoint a board member, as several parties have expressed an interest in acquiring the firm

FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers

FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers

Credit Risk News18 Feb 2020

Easing the burden on over-indebted consumers is among the Financial Conduct Authority’s (FCA) priorities in 2020, the regulator has announced

Challenger bank N26 to withdraw from UK market

Challenger bank N26 to withdraw from UK market

Credit Risk News12 Feb 2020

Challenger bank N26 is to close all its UK accounts and cease operating in the British market, citing difficulties following Brexit

Treasury confirms 60-day breathing space will become law

Treasury confirms 60-day breathing space will become law

Sean Lock to host Credit Awards 2020

Impact of challenger banks starts to recede

"Wonga owe me £2,354! Imagine if I owed them that!" Former customers reveal compensation shortfalls

FCA instructs credit card firms to review persistent debt policies

FCA asks banks to show working on overdraft pricing

Credit Risk News28 Jan 2020

The Financial Conduct Authority (FCA) has asked banks to explain their newly-announced pricing structures for overdrafts after rules were introduced banning high charges for unarranged overdrafts

Richmond Group puts stake in Amigo Loans up for sale

Richmond Group puts stake in Amigo Loans up for sale

Alternative Lending News27 Jan 2020

Amigo Loans’ major shareholder has confirmed its intention to sell its controlling stake in the guarantor lender

Least well-off most exposed to debt, think tank finds

Least well-off most exposed to debt, think tank finds

Credit Risk News16 Jan 2020

Low-income households have recorded a sharp rise in the use of high-interest consumer credit products over the past decade, research from the Resolution Foundation has found

Santander announces rate changes to current account

Santander announces rate changes to current account

Credit Risk News15 Jan 2020

Santander has announced that from May 5, 2020, interest paid on their flagship 123 account with balances up to £20,000 will be cut to one percent. It has also become the latest bank to set a 39.9 percent overdraft rate

Gambling using credit cards to be banned

Gambling using credit cards to be banned

Credit Risk News14 Jan 2020

The Gambling Commission has announced a ban on betting companies allowing UK consumers to use credit cards to place bets

Belmont Green appoints BrightHouse chief executive Mooney

Belmont Green appoints BrightHouse chief executive Mooney

Appointments13 Jan 2020

Vida Homeloans owner Belmont Green has appointed Anth Mooney as its chief executive, months after he joined BrightHouse

Unsecured debt hits peak of £14,540 per household, says TUC

Unsecured debt hits peak of £14,540 per household, says TUC

Alternative Lending News10 Jan 2020

The average household debt is now 31 percent above its peak before the financial crisis, according to figures from the Trade Union Congress (TUC)

Premium: Will 2020 bring a change of pace for short-term lenders?

Opinion03 Jan 2020

After a turbulent 2019 for the high-cost, short-term credit space, Steve Grice looks ahead to 2020

Industry commends Peter Wallwork, as CSA starts search for new CEO

Industry commends Peter Wallwork, as CSA starts search for new CEO

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