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Payday lender Shelby Finance to write off over half a million in loans

Payday lender Shelby Finance to write off over half a million in loans

Shelby Finance is writing off loans of more than £500,000 after failing to provide a summary of borrowing statements to more than 15,000 customers, between August 2018 and July 2019

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Payday lender Shelby Finance to write off over half a million in loans
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Payday lender Shelby Finance to write off over half a million in loans

09 Jul 2020Lauren Tavener
Shelby Finance is writing off loans of more than £500,000 after failing to provide a summary of borrowing statements to more than 15,000 customers, between August 2018 and July 2019

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New index reveals Covid-19 impact on household finances, as savings build to £3.7bn

New index reveals Covid-19 impact on household finances, as savings build to £3.7bn

Top Stories07 Jul 2020
A new NatWest index has revealed a 64% decrease in mortgage applications, since the lockdown began, while 240,000 of its existing customers have requested a mortgage payment holiday during that time
New payment break guidance begins for credit card firms

New payment break guidance begins for credit card firms

Top Stories03 Jul 2020
New guidance from the Financial Conduct Authority (FCA) for credit card and store card providers to extend payment holidays, and grant new ones, takes effect today (July 3)
FCA announces new payment holiday proposals for credit card and personal loan providers

FCA announces new payment holiday proposals for credit card and personal loan providers

Top Stories19 Jun 2020
Credit card and personal loan providers will be expected to extend existing payment freezes, and offer them to customers not already granted one, under a raft of new proposals announced today (June 19)
Lenders grant 1.9 million mortgage payment freezes 

Lenders grant 1.9 million mortgage payment freezes 

Top Stories19 Jun 2020
Statistics from UK Finance show lenders have granted 1.9 million mortgage payment deferrals in three months, while the combined value of emergency business lending is approaching £40bn
Qualco UK secures landmark public sector deal

Qualco UK secures landmark public sector deal

Top Stories18 Jun 2020
Qualco UK, the collections panel management and analytics provider, has secured a major contract to deliver a new debt management services (DMS) framework for a government agency

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Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Edition’s highlights:

→ Worse than the 2008 crash? Our resident economist explains why this year’s recession could be deeper than the economic depression of 08/09

→ Covid-19 exposes the UK’s financial fragility: How coronavirus is exposing weaknesses in welfare policy and household finances

→ Putting credit invisibles on the map: How our survey with Experian revealed the regions where consumers are invisible on credit information
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The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Steve Grice

Premium: Credit scoring and coronavirus - how can we protect the most vulnerable?

28 May 2020Steve Grice
Consumers who turn to high-cost credit to cover emergency bills during the pandemic may find their credit scores are negatively impacted, even if they use it responsibly. Elevate Credit’s managing director Steve Grice explains why this unfair imbalance needs to be addressed
Chris Fitch

Premium: In ill times, we need ‘good banks’ more than ever

28 May 2020Chris Fitch
During the recession of 2008/09, much of the debate between public figures centred on the need for banks to become a force for social good. With some examples from Tesco Bank, Starling Bank and others, Chris Fitch explains how the pandemic has provided a means to fulfil that purpose
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Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

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Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

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Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
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