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Automatic compensation for switching errors

Automatic compensation for switching errors

Consumers could soon be automatically compensated if they experience issues in switching energy suppliers under plans announced by Ofgem
Automatic compensation for switching errors
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Automatic compensation for switching errors

15 Jun 2018 Calum Fuller
Automatic compensation for switching errors
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Consumers could soon be automatically compensated if they experience issues in switching energy suppliers under plans announced by Ofgem
Take part in major Credit Strategy research
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Take part in major Credit Strategy research

Credit Strategy has today launched a major piece of research, supported by Callcredit, looking at automation technology across ...
Three directors of debt management company disqualified
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Three directors of debt management company disqualified

Three directors of a debt management company have been banned from running companies for a combined 29 years
Dixons Carphone admits significant data breach
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Dixons Carphone admits significant data breach

Retailer Dixons Carphone has admitted a serious data breach stretching back nearly a year involving 5.9 million payment cards and 1.2 million personal data records
Yahoo! fined £250,000 after systemic failures put customer data at risk
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Yahoo! fined £250,000 after systemic failures put customer data at risk

Yahoo! UK Services Limited has been fined £250,000 by the Information Commissioner’s Office (ICO) following a cyber-attack in November 2014

More news

Deloitte partners appointed as administrators to Poundworld

Deloitte partners appointed as administrators to Poundworld

News12 Jun 2018 Calum Fuller
High street discount store Poundworld has called in administrators, placing more than 5,000 jobs at risk
Consumer finance up a fifth year-on-year

Consumer finance up a fifth year-on-year

News11 Jun 2018 Calum Fuller
New business in consumer finance in April grew by 22 percent, compared with the same month last year, figures released by the Finance & Leasing Association (FLA) show
UK “could be cashless” in 10 years

UK “could be cashless” in 10 years

News11 Jun 2018 Calum Fuller
The UK could be reliant on online and card payments inside 10 years, according to a study by Equifax
On the podium: The winners of the Car Finance Awards 2018

On the podium: The winners of the Car Finance Awards 2018

News08 Jun 2018 Calum Fuller
The winners of the third annual Car Finance Awards have been revealed in a ceremony held at the Nottingham Belfry Hotel
MPs pile pressure on TSB CEO in wake of IT failure

MPs pile pressure on TSB CEO in wake of IT failure

News08 Jun 2018 Calum Fuller
MPs from the Treasury Committee have “lost confidence” in the chief executive of TSB following the bank’s handling of its IT failure, which affected millions of customers across the UK

Latest opinion

Phil Andrew

High-cost credit can become low-cost credit

Phil Andrew
Lower-cost alternatives are needed to alleviate the damage caused to clients by high-cost credit, says StepChange Debt Charity chief executive Phil Andrew
Read more

LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

Opening the vaults: As Open Banking begins, are consumers, banks and third parties taking advantage?

Opening the vaults: As Open Banking begins, are consumers, banks and third parties taking advantage?

Edition’s highlights:

→ Opening the Vaults: The premise of Open Banking is a potentially appealing one, but does the current offering to consumers match the fervour? Will they consent to share their data in large enough numbers to affect competition?

→ Interest only: Problems brewing for mortgage lenders?

→ Joining forces: Debt management firms eye up M&A activity
Read the issue

Opinion

High-cost credit can become low-cost credit

High-cost credit can become low-cost credit

31 May 2018Phil Andrew Phil Andrew
Lower-cost alternatives are needed to alleviate the damage caused to clients by high-cost credit, says StepChange Debt Charity chief executive Phil Andrew
John Lamidey

FCA aims on affordable lending nigh on impossible

John Lamidey
Laurence Hamilton

Here we go again: Credit Awards 2018

Laurence Hamilton
More opinions

The CS Interview

Anne Boden on Starling Bank's growth plans and gender diversity

Anne Boden on Starling Bank's growth plans and gender diversity

25 Feb 2018Amber-Ainsley Pritchard Amber-Ainsley Pritchard
Innovation in technology is fast moving, and so is the world around us. Amber-Ainsley Pritchard sat down with Anne Boden, founder and chief executive of Starling Bank, to discuss the next generation of retail banking and the worldwide movement to tackle gender diversity
Household Credit Conference

Household Credit Conference

19 Sep 2018The Nottingham Belfry Hotel
Utilities & Telecoms Awards

Utilities & Telecoms Awards

19 Sep 2018The Nottingham Belfry Hotel
Alternative Finance conference: a part of Lending Summit

Alternative Finance conference: a part of Lending Summit

06 Nov 2018
Commercial Finance conference: a part of Lending Summit

Commercial Finance conference: a part of Lending Summit

06 Nov 2018

Features

What role for humans in the future of collections?

What role for humans in the future of collections?

23 May 2018Calum Fuller Calum Fuller
As artificial intelligence (AI) matures and becomes more commonplace, panellists at Digital Banking Club for Collections Live Debate considered how roles in collections will change
How much is a modern debt purchaser worth?

How much is a modern debt purchaser worth?

Marcel LeGouais
How far will AI replace humans in the credit profession?

How far will AI replace humans in the credit profession?

Amber-Ainsley Pritchard
More feature stories
Credit 500 index of influence

The new Credit 500 - an index of influence in commercial and consumer credit - has been unveiled

News Marcel LeGouais
The new Credit 500 for 2018/19 has been revealed at the Credit 500 Gala, where the Women in Credit Awards winners were also announced at a ceremony in London

Webinar recordings

Automating credit agreements

Automating credit agreements

Hear expert insight on credit agreements, digitisation, why e-signatures are not enough, and how automation can reduce risk in your organisation.
View the recording

Recommended reports

Where next?

In its annual report on the market, the Credit Management and Debt Collection (CMDC) Index, OC&C Strategy Consultants charts different paths to growth for debt purchasers. NIGEL STIRK, partner at the consultancy, reports

Help the aged: A lesson for mortgage lenders

Experts at Credit Strategy’s inaugural Mortgage Conference last month explained that customers are borrowing later in life and for longer. Brokers and lenders believe products for an ageing population need updating
More reports

Insight tools

A 20:20 vision of digital lending in 2018

Presentation by Callcredit at Credit Summit 2018

Customer focused collections and vulnerable customers

Presentation by Darren Castle, Grant Thornton UK LLP at Credit Summit 2018

SM&CR in 2020 – how will we get there and what will it feel like?

Presentation by David Morrey, Grant Thornton at Credit Summit 2018
More insight tools

Bank NPL analysis

Banks continue purge of bad debt from balance sheets

The round of half-year results in recent weeks for the retail banks show that lenders are reducing bad debts by up to 76 percent in some cases

RBS forbearance hits £5bn

The Royal Bank of Scotland (RBS) said it has £5.2bn of "stock" in personal banking that’s in forbearance, a figure that includes schemes from the past two years.

Lloyds results reveal £2bn of debt in forbearance

Lloyds Banking Group is holding on to a pipeline of £2bn of retail loans and advances which are in forbearance schemes, according to its annual results for 2016
TRI 250
Quotes by TradingView

Careers

Appointments

IPA appoints new president

IPA appoints new president

17 Apr 2018
Castle Trust appoints new director to focus on its POS lending arm

Castle Trust appoints new director to focus on its POS lending arm

11 Apr 2018
Atradius reshuffle sees two promotions

Atradius reshuffle sees two promotions

03 Apr 2018

Jobs board

Magazine digital editions

Opening the vaults: As Open Banking begins, are consumers, banks and third parties taking advantage?
The new normal: Why rising interest rates and consumer debt were key themes at the Credit Summit
The fourth revolution: Industry leaders predict the roles AI will replace
A woman in credit: Starling Bank's founder on growth plans and gender diversity in the UK
OC&C charts the road ahead for debt purchasers and DCAs
How Italy became Europe's most active NPL market
Read previous editions

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