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TSB computer issues attract regulators' and MPs' attention

TSB computer issues attract regulators' and MPs' attention

TSB is facing several regulatory investigations and questions from MPs after suffering a serious computer failure which left customers with issues accessing their accounts
TSB computer issues attract regulators' and MPs' attention
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TSB computer issues attract regulators' and MPs' attention

24 Apr 2018 Calum Fuller
TSB computer issues attract regulators' and MPs' attention
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TSB is facing several regulatory investigations and questions from MPs after suffering a serious computer failure which left customers with issues accessing their accounts
FCA warning over increase in loan scams
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FCA warning over increase in loan scams

The Financial Conduct Authority (FCA) has urged the public to exercise vigilance over the growing threat of loan fee scams ...
Capita reveals hefty loss and £701m rights issue in annual report
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Capita reveals hefty loss and £701m rights issue in annual report

Capita has reported a pre-tax loss of £513.1m as it set out an extensive overhaul plan in its annual report for 2017
Utilities customers hampered by lack of awareness of available support
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Utilities customers hampered by lack of awareness of available support

Low levels of awareness about the support systems available to vulnerable utility customers is impeding their ability to access the help they need, according to a study
Barclays CEO Staley faces FCA fine over whistleblower episode
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Barclays CEO Staley faces FCA fine over whistleblower episode

Barclays chief executive Jes Staley broke Financial Conduct Authority (FCA) rules in his efforts to identify the author of an anonymous letter in 2016, the city watchdog has concluded

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TSB computer failure leaves some customers “able to see other people’s account details”
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TSB computer failure leaves some customers “able to see other people’s account details”

News23 Apr 2018
A serious computer failure has left huge numbers of TSB customers facing a variety of issues with their mobile and online banking
US-based TransUnion agrees £1bn Callcredit acquisition
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US-based TransUnion agrees £1bn Callcredit acquisition

News20 Apr 2018
Chicago-headquartered consumer credit reporting agency TransUnion has confirmed an agreement to acquire Callcredit in a $1.4bn (£1bn) deal
140,000 households can’t afford to top up prepayment energy meter
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140,000 households can’t afford to top up prepayment energy meter

News20 Apr 2018
Some 140,000 households in Great Britain – around 400,000 people – have been left without gas or electricity because they didn’t have enough money to top up their prepayment meter, according to Citizens Advice
Stuart Frith appointed as president of R3
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Stuart Frith appointed as president of R3

News20 Apr 2018
Stuart Frith is taking over as the new president of R3, the insolvency and restructuring trade body
Tesco Bank agrees sale of credit card portfolio to Avantcard
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Tesco Bank agrees sale of credit card portfolio to Avantcard

News20 Apr 2018
Credit Card provider Avantcard has reached an agreement to acquire Tesco Bank’s Irish credit card portfolio
Debt owed to UK businesses £580m higher in first three months of 2018
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Debt owed to UK businesses £580m higher in first three months of 2018

News19 Apr 2018
Major company collapses such as Carillion have seen total debt owed to UK businesses rise substantially, according to analysis from Creditsafe

Trending

Anita Hawser
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Opinion: The need for speed for loan approvals and paymentsSPONSORED ARTICLE

Anita Hawser
During the Renaissance period, anyone who wanted to borrow money went to the local marketplace where money lenders set up benches or ‘banka,’ from which they conducted their business. But what is happening today?
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LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit

The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit

April edition’s highlights:

→ Cover feature: Rising interest rates and levels of indebtedness were key issues at the credit summit, along with the role technology and Open Banking can play

→ New frontiers: Europe’s next NPL hotspots

→ Price comparison: How do we value debt purchasers?
Read the issue

Opinion

Here we go again: Credit Awards 2018
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Here we go again: Credit Awards 2018

13 Apr 2018Laurence Hamilton Laurence Hamilton
So here we are again, a year has rolled speedily by and by now you will know if you are one the 98 companies shortlisted for the 19th Credit Awards. Laurence Hamilton, UK third party collections managing director, at Lowell wishes all Credit Awards finalists the best of luck
Anita Hawser

Opinion: The need for speed for loan approvals and paymentsSPONSORED ARTICLE

Anita Hawser
Jonathan Horsman

The view from Westminster: FCA’s role increasingly political

Jonathan Horsman
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The CS Interview

The patriot

The patriot

01 Nov 2017Amber-Ainsley Pritchard Amber-Ainsley Pritchard
The consolidated ‘super trade body’ UK Finance is now ready to represent a vast array of financial services firms. Amber-Ainsley Pritchard probed the body’s chief executive Stephen Jones on what his biggest concerns are going forward
Debate: What role for humans in the future of collections?

Debate: What role for humans in the future of collections?

25 Apr 2018The Law Society, London WC2A 1PL
Corporate Growth Summit

Corporate Growth Summit

25 Apr 2018CNBC, London
TRI Golf Day 

TRI Golf Day 

09 May 2018Foxhills Golf Club
Credit Awards

Credit Awards

17 May 2018Grosvenor House Hotel

Features

How much is a modern debt purchaser worth?

How much is a modern debt purchaser worth?

16 Apr 2018Marcel LeGouais Marcel LeGouais
As debt purchasers now operate as pan-European corporates, with some considering flotation in two to three years, Marcel Le Gouais asks investment advisers how they calculate a debt buyer’s valuation
How far will AI replace humans in the credit profession?

How far will AI replace humans in the credit profession?

Amber-Ainsley Pritchard
“I have experienced gender bias against women in my career”

“I have experienced gender bias against women in my career”

Amber-Ainsley Pritchard
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Credit 500 index of influence

The new Credit 500 - an index of influence in commercial and consumer credit - has been unveiled

News Marcel LeGouais
The new Credit 500 for 2018/19 has been revealed at the Credit 500 Gala, where the Women in Credit Awards winners were also announced at a ceremony in London

Webinar recordings

Automating credit agreements

Automating credit agreements

Hear expert insight on credit agreements, digitisation, why e-signatures are not enough, and how automation can reduce risk in your organisation.
View the recording

Recommended reports

Where next?

In its annual report on the market, the Credit Management and Debt Collection (CMDC) Index, OC&C Strategy Consultants charts different paths to growth for debt purchasers. NIGEL STIRK, partner at the consultancy, reports

Help the aged: A lesson for mortgage lenders

Experts at Credit Strategy’s inaugural Mortgage Conference last month explained that customers are borrowing later in life and for longer. Brokers and lenders believe products for an ageing population need updating
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Insight tools

A 20:20 vision of digital lending in 2018

Presentation by Callcredit at Credit Summit 2018

Customer focused collections and vulnerable customers

Presentation by Darren Castle, Grant Thornton UK LLP at Credit Summit 2018

SM&CR in 2020 – how will we get there and what will it feel like?

Presentation by David Morrey, Grant Thornton at Credit Summit 2018
More insight tools

Bank NPL analysis

Banks continue purge of bad debt from balance sheets

The round of half-year results in recent weeks for the retail banks show that lenders are reducing bad debts by up to 76 percent in some cases

RBS forbearance hits £5bn

The Royal Bank of Scotland (RBS) said it has £5.2bn of "stock" in personal banking that’s in forbearance, a figure that includes schemes from the past two years.

Lloyds results reveal £2bn of debt in forbearance

Lloyds Banking Group is holding on to a pipeline of £2bn of retail loans and advances which are in forbearance schemes, according to its annual results for 2016
TRI 250
Quotes by TradingView

Careers

Appointments

IPA appoints new president

IPA appoints new president

17 Apr 2018
Castle Trust appoints new director to focus on its POS lending arm

Castle Trust appoints new director to focus on its POS lending arm

11 Apr 2018
Atradius reshuffle sees two promotions

Atradius reshuffle sees two promotions

03 Apr 2018

Jobs board

Magazine digital editions

The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit

The fourth revolution: Industry leaders predict the roles AI will replace

A woman in credit: Starling Bank's founder on growth plans and gender diversity in the UK

OC&C charts the road ahead for debt purchasers and DCAs

How Italy became Europe's most active NPL market

The changes collections firms have to embrace, before it's too late

Read previous editions

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