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Vulnerability

UK government urged to launch ‘social tariff’ to help vulnerable households

UK government urged to launch ‘social tariff’ to help vulnerable households

09 Apr 2026
UK weighs energy “social tariff” as Resolution Foundation pushes £310–£520 bill cuts for low-income homes - who qualifies and what’s coming.
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FICO urges banks to spot vulnerable customers earlier

FICO urges banks to spot vulnerable customers earlier

02 Apr 2026Credit StrategyCredit Strategy
FICO urges UK lenders to use dynamic profiling to detect financial strain early, enabling timely support and better outcomes for customers.
Stop chasing, start resolving: The case for Voluntary Surrender
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Stop chasing, start resolving: The case for Voluntary Surrender

31 Mar 2026Victoria CurleyVictoria Curley
As Consumer Duty reshapes expectations and court delays continue to challenge traditional recoveries, lenders are rethinking their approach. Volunt...
Unlocking financial inclusion: Why alternative and permissioned data matters more than ever  

Unlocking financial inclusion: Why alternative and permissioned data matters more than ever  

25 Mar 2026Jonathan WestleyJonathan Westley
Credit Awareness Week highlights a shift: blending traditional and alternative data to boost inclusion, improve decisions, and better support finan...
Coerced debt: From hidden harm to urgent action

Coerced debt: From hidden harm to urgent action

25 Mar 2026Genevieve RichardsonGenevieve Richardson
Coerced debt is rising and under-reported. More action is needed to spot warning signs, support victim-survivors, and repair financial harm.
Late payments push thousands of UK construction firms to the brink

Late payments push thousands of UK construction firms to the brink

19 Mar 2026Meg LyonsMeg Lyons
Late payments are driving 2,100 UK construction firm closures yearly, exposing fragile cash flow and the growing cost of delayed invoices.
How direct settlement technology can transform debt consolidation

How direct settlement technology can transform debt consolidation

19 Mar 2026Alex SandersonAlex Sanderson
New research for Credit Awareness Week shows something important: many people are feeling the pressure of debt, but most aren’t aware of the tools ...
Firms failing to ask the right questions on domestic and economic abuse

Firms failing to ask the right questions on domestic and economic abuse

18 Mar 2026Meg LyonsMeg Lyons
Data from MorganAsh suggests many financial firms avoid asking about domestic abuse in vulnerability checks - leaving affected customers without su...
UK businesses trapped in survival mode

UK businesses trapped in survival mode

19 Feb 2026Meg LyonsMeg Lyons
Short-term economic pressure is forcing UK leaders into survival mode, stalling investment in skills, technology and long-term growth, new research...
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