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Diversity & Inclusion

Targeted support: Smarter help for your savings

13 Apr 2026

Banks and pension firms are using tech and AI to offer group-based guidance, helping millions make clearer, practical investment and pension choices.

UK launches accessible payment card guidelines

06 Apr 2026

Credit Strategy

UK unveils new accessible payment card guidelines, aiming to make banking more inclusive and easier for all customers to use.

Driving change in finance leadership

25 Mar 2026

Credit Strategy

Leadership and inclusion are reshaping the City, driving gender parity, closing career gaps, and creating workplaces where talent can thrive at eve...

UK business bank lending increased by 9% in 2025

23 Mar 2026

Credit Strategy

UK SME lending jumps 9% to £68bn as credit eases - more lenders, faster options and wider access reshape how small firms borrow and grow.

Credit Awareness Week 2026 promotes financial inclusion and responsible lending in the UK

20 Mar 2026

Credit Strategy

Credit Awareness Week 2026 returns: helping consumers cut costs, boost knowledge, and nudge lenders toward fairer, smarter borrowing.

BNPL moves under FCA oversight clearer rules for shoppers from July 2026

27 Feb 2026

Credit Strategy

Buy now, pay later gets regulated: clearer terms, affordability checks, and access to redress for safer, fairer shopping from July 2026.

Trust is the new inclusion metric in the UKs digital economy

16 Feb 2026

Meg Lyons

Trust is now the UK’s true inclusion metric - cybersecurity, AI governance and digital resilience determine who can safely participate and grow.

When dialler performance became a frontline service risk, not an IT problem

12 Feb 2026

Credit Strategy

How treating dialler performance as a frontline service risk transformed customer access and team stability.

When inclusion moved from values to operating discipline

12 Feb 2026

Credit Strategy

How embedding inclusion into governance, data and decision-making strengthened trust and performance at Oodle.

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creditstrategy.co.uk – an expert network for the UK's Credit and Financial Services Industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, 1-2 Paris Garden, London, SE1 8ND. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group