Here you can find resources, insight tools and articles which provide a granular view of best practice, trends, benchmarking data, opinion and analysis, for professionals working in credit. Choose from webinars, presentation slides, best practice case studies, recommended reports, news and features, which cover multiple sectors, professions and themes.
Debt purchaser Lowell has posted results showing a steadily improved collections performance for the three months to September, as the business resumed legal collections and increased outbound contact with customers
The Credit Services Association (CSA) has responded to the Treasury’s announcement of changes to default notices, with its new chief executive stating that “communications with consumers in default need to be designed for the 21st century”
Credit Strategy has launched the agenda for the Collections & Vulnerability Summit, sponsored by Experian, which will feature creditors from multiple sectors sharing best practice on support measures for vulnerable customers, in a year the issue has become paramount
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