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Magazine Archive

Credit Strategy magazine sets the agenda for senior figures in credit risk, credit management and debt recovery. It focuses on high-quality editorial, expert commentary and deep analysis of industry trends.

Latest edition

Keeping the Balance

27 Mar 2023

How can lenders and other financial institutions protect themselves and their customers at a time of economic hardship.

Read the issue

Archive 2023 / 2022

Keeping the Balance

27 Mar 2023

How can lenders and other financial institutions protect themselves and their customers at a time of economic hardship.

Beyond the bottom line

22 Nov 2022

Is the finance industry improving its impact on the environment, society and governance?

Phishing Prohibited

22 Sep 2022

In the never ending battle between financial institutions and fraudsters, the criminal only needs to get lucky once. How does this industry stay one step ahead?

Time for change

22 Jul 2022

The Consumer Credit Act is set for its biggest reform in its 40-year history, but how long will it take the FCA to make and adapt to these changes?

Reputation Management

01 Jun 2022

Collections practices have improved massively, but consumers are yet to acknowledge this. How can the sector change outdated perceptions?

Searching in vain

24 Apr 2022

With unreliable data from the pandemic, what’s the solution to ensure lenders act responsibly during the cost-of-living crisis?

The next chapter

06 Jan 2022

Will the FCA’s Consumer Duty be an evolution or revolution for lenders?

Archive 2021 / 2020

Who cares about diversity?

13 Dec 2021

How serious is the credit sector about diversity as a people risk

Buy now, pain later?

05 Nov 2021

Is the new kid on the block really that risky?

Careful does it

11 Oct 2021

Why credit risk professionals need to manage climate change threats

The C words

17 Aug 2021

Covid. Credit. Criteria. What these mean for the lending landscape

The new oil

30 Jun 2021

How data can efficiently identify and support vulnerable customers

For crown and country

07 May 2021

How government debt collection reforms are becoming a reality

Network television

05 Feb 2021

How the Credit Festival united industries

The personal touch

23 Nov 2020

How lenders are supporting vulnerable customers through the pandemic

Great expectations

08 Sep 2020

Why mortgage customers affected by Covid need innovative new products

Payment deferrals

20 Aug 2020

Lifeline or liability?

Continuity in a Crisis

11 May 2020

How creditors are overhauling operations and supporting customers

New directions

16 Mar 2020

Debt purchasers have moved to deleverage and refinance. What are the factors driving them?

Archive 2019 / 2018

A broader view

13 Dec 2019

Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face

The game changer

23 Oct 2019

Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change

Raising standards

06 Aug 2019

What the government can learn about vulnerable customers from the private sector

Existential threat

25 Jun 2019

How much of a threat are complaints management companies to alternative lenders?

Safe passage

14 May 2019

How chief risk officers are navigating economic threats

Digital Fortress

12 Mar 2019

Captains of Industry survey reveals FTSE executives’ fears around data protection

Fast lane

11 Dec 2018

Why IFRS 9 is already accelerating debt sale activity

20/20 vision

05 Nov 2018

How Credit Strategy is marking 20 years of representing credit

Cultural evolution

07 Sep 2018

How utilities firms overhauled their approach to vulnerable customers

Standing their ground

04 Jul 2018

Amid increased scrutiny from both MPs and regulators, BrightHouse is a lender very much under the microscope

Opening the vaults

01 Jun 2018

As Open Banking begins, are consumers, banks and third parties taking advantage?

The new normal

17 Apr 2018

Why rising interest rates and consumer debt were key themes at the Credit Summit

The fourth revolution

12 Mar 2018

Industry leaders predict the roles AI will replace

A Woman in Credit

19 Feb 2018

Starling Bank’s founder on growth plans and gender diversity in the UK

Where Next?

31 Jan 2018

OC&C charts the road ahead for debt purchasers and DCAs

Archive 2017 / 2016

Prime Destination

29 Dec 2017

How Italy became Europe’s most active NPL market

Defining Disruption

30 Nov 2017

The changes collections firms have to embrace, before it’s too late

The Modern Age

31 Oct 2017

Why the mortgage market is ripe for innovation

Lines of Oversight

29 Sep 2017

How senior managers will be held accountable for conduct

Strong and Stable?

31 Aug 2017

How government proposals could shake the foundations of utilities firms

System Failures

31 Jul 2017

The frailty of creditors’ cyber crime defences

Civic Duty

30 Jun 2017

Why more councils need to change their cultural approach to collections

Human conditions

31 May 2017

How to help agents cope with multiple forms of vulnerability

The Inquisitor

01 Apr 2017

Evan Davis: Poised to interrogate CROs at the Credit Summit

Tomorrow's World

27 Feb 2017

The industry’s future leaders of best practice

The Battle for Europe Begins

30 Dec 2016

Why the continent’s elite debt buyers are poised

Identity Theft

29 Nov 2016

Do creditors know their own exposure?

A Final Cut

31 Oct 2016

Can debt management firms survive a last regulatory purge?

Life Stories

31 Aug 2016

Vulnerable customers share their experiences of financial distress

Twilight Zone

29 Jul 2016

Is the sun setting on peer-to-peer’s competitive threat to high street banks?

Under Review

30 Jun 2016

Why creditor audits need a closer look

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creditstrategy.co.uk – an expert network for the UK's Credit and Financial Services Industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, 1-2 Paris Garden, London, SE1 8ND. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group