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FCA intervenes over mortgage prisoners

FCA intervenes over mortgage prisoners

Mortgage customers up to date with their repayments but are unable to switch could soon be able to find a cheaper deal after Financial Conduct Authority (FCA) proposals

Top Stories

FCA intervenes over mortgage prisoners
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FCA intervenes over mortgage prisoners

26 Mar 2019 Calum Fuller
Mortgage customers up to date with their repayments but are unable to switch could soon be able to find a cheaper deal after Financial Conduct Authority (FCA) proposals
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Provident urges shareholders to reject £1.3bn NSF bid
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Provident urges shareholders to reject £1.3bn NSF bid

Provident Financial Group has called on its shareholders to reject the “risky and flawed” £1.3bn bid from rival doorstep lender Non-Standard Finance (NSF)
Credit 500 and Women in Credit Awards mark end of Credit Week 2019
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Credit 500 and Women in Credit Awards mark end of Credit Week 2019

Credit Week 2019 has been rounded off with a bang at a sold-out Credit Week Gala Dinner, featuring the announcement of the Credit 500 and the Women in Credit Awards
Credit Summit: Profession staunchly remain, polling shows
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Credit Summit: Profession staunchly remain, polling shows

Nearly three quarters of members of the credit profession would vote against Brexit, but very few have changed their view since the original 2016 referendum, polling of attendees at the Credit Summit, sponsored by Experian, shows
Watchdogs “must prove” they are protecting consumers, NAO says
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Watchdogs “must prove” they are protecting consumers, NAO says

Four major UK regulators must provide greater evidence that they are protecting consumers’ interests, a report from the National Audit Office (NAO) has said

More news

UK to continue SEPA membership post-Brexit

UK to continue SEPA membership post-Brexit

News19 Mar 2019
The UK is to continue is membership of the single European payments area (SEPA) post-Brexit, allowing consumers and businesses to send and receive money anywhere across 36 countries
Outsourcer Interserve in fast-track sale out of administration

Outsourcer Interserve in fast-track sale out of administration

News18 Mar 2019
One of the UK’s largest government contractors, Interserve, has been sold out of administration after shareholders rejected a rescue deal for the company
Credit Awareness Week: Nearly half of Brits have never checked their credit report

Credit Awareness Week: Nearly half of Brits have never checked their credit report

News18 Mar 2019
Brits are in the dark when it comes to their credit reports, research from Experian as part of Credit Awareness Week has revealed
FCA: “Significant” improvements needed in debt management provision

FCA: “Significant” improvements needed in debt management provision

News15 Mar 2019
Both commercial and not-for-profit debt management providers need to make improvements in identifying vulnerable customers, according to a thematic review from the Financial Conduct Authority (FCA)
Small energy suppliers “delivering poor customer service”

Small energy suppliers “delivering poor customer service”

News15 Mar 2019
Small and newer energy suppliers are failing to meet decent standards of customer service, according to Citizens Advice
Credit Summit: The apex of the credit calendar

Credit Summit: The apex of the credit calendar

News14 Mar 2019
As the flagship Credit Summit approaches, Credit Strategy highlights the essentials to help you plan your day and make the most of the biggest event of the year
FCA fines Carphone Warehouse £29m over mis-sold insurance

FCA fines Carphone Warehouse £29m over mis-sold insurance

News13 Mar 2019
The Financial Conduct Authority (FCA) has fined The Carphone Warehouse more than £29m for failings that led to the mis-selling of “Geek Squad”, a mobile phone insurance product

Trending

Jonathan Westley

Credit Awareness Week: Financial exclusion is unacceptable in modern UK

22 Mar 2019 Jonathan Westley
Wider sources of data could prove vital in extending the level of financial inclusion in the UK. Jonathan Westley outlines the impact new sources could have
Read more

LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection

Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection

Edition’s highlights:

→ How the land lies: The horizon for BrightHouse and Provident

→ Credit Summit: The lowdown on Europe’s largest credit conference

→ Stark warning: Sir Vince Cable on UK household debt
Read the issue

The CS Interview

Experian's Charles Butterworth on the potential of Open Banking
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Experian's Charles Butterworth on the potential of Open Banking

06 Mar 2019Calum Fuller Calum Fuller
As Credit Awareness Week approaches, Experian managing director UK, Ireland and EMEA Charles Butterworth, discusses technology and what he hopes can be achieved through the campaign
Read full interview

Opinion

Jonathan Westley

Credit Awareness Week: Financial exclusion is unacceptable in modern UK

22 Mar 2019 Jonathan Westley
Wider sources of data could prove vital in extending the level of financial inclusion in the UK. Jonathan Westley outlines the impact new sources could have
Jonathan Westley

Credit awareness crucial amid financial uncertainty

20 Mar 2019 Tom Blacksell
Financial exclusion remains a significant problem in the UK. Tom Blacksell outlines the role better financial education has in improving the picture as part of Credit Awareness Week
Jonathan Westley

The View From Westminster: There is life beyond Brexit in parliament

12 Mar 2019 Jonathan Horsman
As MPs are driven to distraction by the UK’s impending departure from the EU, Jonathan Horsman looks at the developments affecting credit going relatively unnoticed in Westminster
Credit Awards 2019
16 May

Credit Awards 2019

Grosvenor House Hotel
Car Finance Conference
20 Jun

Car Finance Conference

The Nottingham Belfry Hotel
Car Finance Awards
20 Jun

Car Finance Awards

The Nottingham Belfry Hotel
Household Credit Conference
3 Oct

Household Credit Conference

The Nottingham Belfry Hotel

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Salle de Chou

Cyrille Salle de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Director Credit Risk and Analytics
Metro Bank
Hall of fame 2018/2019

Webinar recordings

AI and automation in utilities and telecoms 

AI and automation in utilities and telecoms 

A live webinar exploring findings from a major survey of utility and telecoms providers, that unearthed their views on: The use of automation and AI in credit referencing, affordability checks, fraud prevention and more, approach to data capture and deployment and areas of regulatory focus.
AI, retail finance and regulation: Solving the puzzle

AI, retail finance and regulation: Solving the puzzle

A webinar exploring findings from a major survey of car finance providers, that reveals their views on: technology’s role in providing a frictionless customer journey, the role data plays in making lending decisions, areas of regulatory focus

Insight tools

Rise of the machines

A major joint report into AI and automation across financial services, utilities and telecoms

Performance through Accreditation & Education - Spencer Halil & Gerry Kouris, ALPHERA Financial Services

Presentation by ALPHERA Financial Services at the Car Finance Conference 2018

findandfundmycar.com - Adam Mepham, MotoNovo Finance

Presentation by MotoNovo Finance at the Car Finance Conference 2018
More insight tools
Quotes by TradingView

Careers

Appointments

TSB appoints new boss following IT meltdown

TSB appoints new boss following IT meltdown

19 Nov 2018
Ardent fills new risk and compliance director role

Ardent fills new risk and compliance director role

09 Jul 2018
IPA appoints new president

IPA appoints new president

17 Apr 2018

Magazine digital editions

Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
20/20 vision: How Credit Strategy is marking 20 years of representing credit
Rise of the machines
Cultural evolution: How utilities firms overhauled their approach to vulnerable customers
Standing their ground: Amid increased scrutiny from both MPs and regulators, BrightHouse is a lender very much under the microscope.
Read previous editions

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