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Industry moves round up: Citizens Advice announces new CEO

Industry moves round up: Citizens Advice announces new CEO

Our latest round-up of industry moves includes new appointments at Citizens Advice, DF Capital, Cerberus Receivables Management and more

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Industry moves round up: Citizens Advice announces new CEO
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Industry moves round up: Citizens Advice announces new CEO

16 Apr 2021Lauren Tavener
Our latest round-up of industry moves includes new appointments at Citizens Advice, DF Capital, Cerberus Receivables Management and more

More news

Mastercard blames two former employees over cartel allegations

Mastercard blames two former employees over cartel allegations

News06 Apr 2021
Mastercard has apologised for the actions of two former employees after the Payment Systems Regulator (PSR) accused the firm, along with others, of acting like a cartel
2.3 million resorted to high-cost credit to meet basic needs

2.3 million resorted to high-cost credit to meet basic needs

News30 Mar 2021
More than two million people have resorted to using high-cost credit to meet basic needs since the first lockdown, according to research from the Money Advice Trust
Parliamentary Briefing: Economic secretary sets out government plans for financial inclusion and affordable credit

Parliamentary Briefing: Economic secretary sets out government plans for financial inclusion and affordable credit

News30 Mar 2021
The Treasury is ramping up plans to accelerate financial inclusion this year, along with alternatives to high-cost credit, according to a Cabinet member’s address at Credit Strategy’s Parliamentary Briefing
Lowell’s cash EBITDA holds firm, as portfolio acquisitions drop 30%

Lowell’s cash EBITDA holds firm, as portfolio acquisitions drop 30%

News26 Mar 2021
Debt purchaser Lowell has posted full-year results showing its cash EBITDA stayed at just under £500m, despite a 29% fall in portfolio acquisitions to £281m
Ofgem reforms could see £1.4bn of credit balances automatically returned 

Ofgem reforms could see £1.4bn of credit balances automatically returned 

News26 Mar 2021
Ofgem is consulting on proposals to limit the amount of consumer credit balances suppliers can hold, which could see as much as £1.4bn going back to customers

Trending

Deborah Ware

Opinion: Breathing space is a pause, not a solution

14 Apr 2021Deborah Ware
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
Read more

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Network television: How the Credit Festival united industries

Network television: How the Credit Festival united industries

Edition’s highlights:

→ How economists perceive the financial cliff edges for consumers in 2021

→ The vulnerability matrix: Why Capital One’s approach to vulnerability is regarded as best-in-class

→ Food shortages and cold homes: The reality of problem debt
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Deborah Ware

Opinion: Breathing space is a pause, not a solution

14 Apr 2021Deborah Ware
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
Phil Andrew

Opinion: "There could be 150,000 rental evictions coming down the tracks"

29 Mar 2021Phil Andrew
Phil Andrew, chief executive of StepChange Debt Charity, explores routes to industry collaboration to help 500,000 renters now in arrears
TRI TV Refresh - Commercial Landlord & Tenant Relationships During ‘Lockdown’  /  Evolution of Restructuring Through COVID
28 Apr

TRI TV Refresh - Commercial Landlord & Tenant Relationships During ‘Lockdown’  /  Evolution of Restructuring Through COVID

Digital broadcast
Vulnerability Summit 2021
18 May

Vulnerability Summit 2021

Digital broadcast
Credit Summit 2021
14 Jun

Credit Summit 2021

Digital broadcast
Car Finance Awards 2021
22 Jun

Car Finance Awards 2021

Digital broadcast

Features

Best Practice Case Study: Why RateSetter opted for tailored (not automated) customer conversations

Best Practice Case Study: Why RateSetter opted for tailored (not automated) customer conversations

14 Apr 2021Marcel Le GouaisMarcel Le Gouais
At a time where millions of customers were self-certifying requests for payment holidays, personal lender RateSetter chose to talk customers through its breathing space option rather than use an automated process. This was one factor that stood out to judges of the Lending Awards 2020, who voted RateSetter winner of the Alternative Consumer Lender of the year category

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director – Motor Finance
BNP Paribas Personal Finance UK
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Vanquis Bank
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500

Webinar recordings

Listen on demand webinar - How open banking can ensure responsible lending growth

Listen on demand webinar - How open banking can ensure responsible lending growth

This on-demand webinar with Credit Kudos and a ...
Available on demand: Tracking the car finance market’s recovery 

Available on demand: Tracking the car finance market’s recovery 

Credit Strategy’s webinar on tracking recovery ...
Listen on demand: Compliant expansion - understanding the international payments landscape

Listen on demand: Compliant expansion - understanding the international payments landscape

Credit Strategy members can now listen on demand ...
Listen on demand: Webinar - Tracking confidence in Car Finance

Listen on demand: Webinar - Tracking confidence in Car Finance

Credit Strategy is hosting a webinar, in ...

Insight tools

Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

Speaker Interview: Experian's James McGarva

Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

Speaker Interview: Experian's Emma Davies

Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
More insight tools

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Magazine digital editions

Network television: How the Credit Festival united industries
The personal touch: How lenders are supporting vulnerable customers through the pandemic
Great expectations: Why mortgage customers affected by Covid need innovative new products
Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
Read previous editions
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