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FCA issues new guidance for car finance firms, as market volumes fall nearly 80%

FCA issues new guidance for car finance firms, as market volumes fall nearly 80%

New guidance has been issued for motor finance providers on granting extended payment holidays, and agreeing new deferrals, just after industry statistics showed how far business volumes have fallen

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FCA issues new guidance for car finance firms, as market volumes fall nearly 80%
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FCA issues new guidance for car finance firms, as market volumes fall nearly 80%

06 Jul 2020Marcel LeGouais
New guidance has been issued for motor finance providers on granting extended payment holidays, and agreeing new deferrals, just after industry statistics showed how far business volumes have fallen

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Risk appetite dries up, as 0% credit card offers drop to record low

Risk appetite dries up, as 0% credit card offers drop to record low

Top Stories18 Jun 2020
The number of zero percent offers on credit cards has dropped to a record low, as lenders try to mitigate the rising level of debt write-offs, according to Moneyfacts
UK Finance CEO resignation: The full details on an explosive £1.6bn court case

UK Finance CEO resignation: The full details on an explosive £1.6bn court case

Top Stories17 Jun 2020
UK Finance’s chief executive Stephen Jones has resigned after apologising for comments made in 2008 about a female financier - which emerged in an ongoing court case against Barclays
FCA fines Commerzbank £37m after AML policies became "out of control"

FCA fines Commerzbank £37m after AML policies became "out of control"

Top Stories17 Jun 2020
Commerzbank’s London branch has been fined £37.8m, for failures in its anti-money laundering (AML) systems and controls over a five-year period
Metro Bank reveals objective on talks to acquire RateSetter

Metro Bank reveals objective on talks to acquire RateSetter

Top Stories15 Jun 2020
Metro Bank has today (June 15) confirmed it is in talks to acquire RateSetter, saying the peer-to-peer lender could accelerate growth across its unsecured consumer lending
Agility in collections through Covid-19 - benchmark against your industry

Agility in collections through Covid-19 - benchmark against your industry

Top Stories15 Jun 2020
Credit Strategy is calling for industry reponses to a survey to enable creditors and collections firms to benchmark their transitions since the lockdown

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Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Read more

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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Edition’s highlights:

→ Worse than the 2008 crash? Our resident economist explains why this year’s recession could be deeper than the economic depression of 08/09

→ Covid-19 exposes the UK’s financial fragility: How coronavirus is exposing weaknesses in welfare policy and household finances

→ Putting credit invisibles on the map: How our survey with Experian revealed the regions where consumers are invisible on credit information
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Steve Grice

Premium: Credit scoring and coronavirus - how can we protect the most vulnerable?

28 May 2020Steve Grice
Consumers who turn to high-cost credit to cover emergency bills during the pandemic may find their credit scores are negatively impacted, even if they use it responsibly. Elevate Credit’s managing director Steve Grice explains why this unfair imbalance needs to be addressed
Chris Fitch

Premium: In ill times, we need ‘good banks’ more than ever

28 May 2020Chris Fitch
During the recession of 2008/09, much of the debate between public figures centred on the need for banks to become a force for social good. With some examples from Tesco Bank, Starling Bank and others, Chris Fitch explains how the pandemic has provided a means to fulfil that purpose
FSE Week
14 Sep

FSE Week

Parliamentary Reception
15 Sep

Parliamentary Reception

Houses of Parliament, London
Lending Summit
5 Oct

Lending Summit

Hilton London Bankside
Women in Credit Awards
5 Oct

Women in Credit Awards

Leonardo Royal Hotel, Tower Bridge, London

Features

Best Practice Case Study: Cabot’s strategy for vulnerable customers

Best Practice Case Study: Cabot’s strategy for vulnerable customers

24 Jun 2020Credit StrategyCredit Strategy
In October 2019, Cabot Credit Management won the Best Vulnerable Customer Support Strategy category, at the Collections & Customer Service Awards. The entry detailed a multi-stranded approach, including working with the Samaritans, Surviving Economic Abuse, Mental Health UK and other charities. You can find the full details here

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2020

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Insight tools

Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

Speaker Interview: Experian's James McGarva

Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

Speaker Interview: Experian's Emma Davies

Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
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Magazine digital editions

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
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