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UK Finance data shows 127,000 payment holidays still in place

UK Finance data shows 127,000 payment holidays still in place

Some 127,000 payments holidays were still in place in mid-November, a vast decline from a 1.8 million peak in June, according to the latest data from UK Finance

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UK Finance data shows 127,000 payment holidays still in place
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UK Finance data shows 127,000 payment holidays still in place

04 Dec 2020Lauren Tavener
Some 127,000 payments holidays were still in place in mid-November, a vast decline from a 1.8 million peak in June, according to the latest data from UK Finance

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CCS and U&T Awards winners revealed for 2020 

CCS and U&T Awards winners revealed for 2020 

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Credit Strategy revealed the winners of the Collections & Customer Service (CCS) Awards, and the Utilities & Telecoms (U&T) Awards sponsored by Just, the enforcement integrator, last night
Lloyds launches vulnerable customer card

Lloyds launches vulnerable customer card

Top Stories20 Nov 2020
Lloyds Bank has announced a new programme which allows account holders to issue a debit card linked to their account for vulnerable friends and relatives
FCA confirms extension to timeframe for payment deferrals

FCA confirms extension to timeframe for payment deferrals

Top Stories20 Nov 2020
The Financial Conduct Authority (FCA) has now confirmed proposed guidance for consumer credit firms in providing support to customers affected by coronavirus
Car Finance Awards winners revealed, as Credit Festival reaches final week

Car Finance Awards winners revealed, as Credit Festival reaches final week

Top Stories20 Nov 2020
The Car Finance Awards winners for 2020 have been revealed in an interactive digital broadcast, as the third week of Credit Festival wrapped with another showcase of outstanding talent
Lending Awards winners revealed for 2020

Lending Awards winners revealed for 2020

Top Stories20 Nov 2020
Credit Strategy has announced the winners of the 2020 Lending Awards, sponsored by Lantern, after an interactive digital ceremony

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Steve Richardson

Opinion: Fraud, bounce back loans and the SME funding gap

03 Dec 2020Steve Richardson
Losses and fraud from the Bounce Back Loan Scheme (BBLS) will only see more SMEs turned away by banks, and leave a funding gap needing to be filled, says Steve Richardson, director at commercial lender Reparo Finance
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The personal touch: How lenders are supporting vulnerable customers through the pandemic

The personal touch: How lenders are supporting vulnerable customers through the pandemic

Edition’s highlights:

→ How lenders are personalising engagement and policies for vulnerable customers

→ Chris Fitch, vulnerability lead consultant at the Money Advice Trust, explains how firms can satisfy ICO and FCA guidance on recording vulnerability among customers

→ StepChange’s CEO shares views on how new inquiries from clients in financial hardship are already flooding in to debt advisers
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Steve Richardson

Opinion: Fraud, bounce back loans and the SME funding gap

03 Dec 2020Steve Richardson
Losses and fraud from the Bounce Back Loan Scheme (BBLS) will only see more SMEs turned away by banks, and leave a funding gap needing to be filled, says Steve Richardson, director at commercial lender Reparo Finance
Chris Fitch

How to satisfy ICO and FCA guidance on vulnerability

23 Nov 2020Chris Fitch
Traditionally, firms have used explicit consent to record customer health issues. However, other options exist. But, as the Money Advice Trust’s Chris Fitch notes, they bring their own challenges
Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
Turnaround, Restructuring & Insolvency Conference
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Turnaround, Restructuring & Insolvency Conference

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Turnaround, Restructuring & Insolvency Awards
9 Dec

Turnaround, Restructuring & Insolvency Awards

Digital Broadcast

Features

Opinion: Fraud, bounce back loans and the SME funding gap
Share on LinkedInShare on Twitteremail

Opinion: Fraud, bounce back loans and the SME funding gap

03 Dec 2020Steve RichardsonSteve Richardson
Losses and fraud from the Bounce Back Loan Scheme (BBLS) will only see more SMEs turned away by banks, and leave a funding gap needing to be filled, says Steve Richardson, director at commercial lender Reparo Finance

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
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Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

Speaker Interview: Experian's James McGarva

Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

Speaker Interview: Experian's Emma Davies

Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
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Magazine digital editions

The personal touch: How lenders are supporting vulnerable customers through the pandemic
Great expectations: Why mortgage customers affected by Covid need innovative new products
Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
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