Hammersmith and Fulham Council is spearheading a joint venture with the private sector to offer debt management services to all local authorities. The man leading the venture, the council’s commercial director Michael Hainge, is driving cultural change through the public sector by bringing in FCA standards of conduct
FCA chief executive Andrew Bailey is leading the regulator in a more philosophical style. In a Q&A with Credit Strategy covering debt collection, remuneration, consumer responsibility and more, he explains his “new mission”
Some circumspect eyes have been cast over the peer-to-peer lending sector, particularly over how it will fair in a full credit cycle. Rahul Pakrashi, chief risk officer at Funding Circle, explains how the sector needs to educate the industry
Intelligent Environments and Equiniti Pancredit were joint winners of the Best Use of Technology Award, at the Car Finance Awards in June. Amber-Ainsley Pritchard explains how they streamlined the customer journey through digitalisation
As student debt continues to climb, a new analysis by the Institute of Fiscal Studies (IFS) has found that the average student will end up graduating owing a whopping £50,000. Randy McFarlane, head of sales and partnerships at Intelligent Environments, explains how a digital solution could help students tackle this debt
Phillips & Cohen Associates, a deceased account management specialist, has appointed Bob Bednar as its senior vice president of consumer communication and digital strategy in a bid to strengthen its digital offerings
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