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Opinion

A huge range of commentary and analysis, written directly by the top influencers in the credit world, and tackling up-to-the-minute issues.
Why you should care about customer endings

Why you should care about customer endings

20 Feb 2019Joe Macleod Joe Macleod
How many times have you sat in a sales meeting talking about marketing plans and gaining new customers? Ever given the same attention to a customer leaving? Joe MacLeod explains why it matters
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Joe Macleod

Sir Vince Cable: A no-deal Brexit could burst the UK’s credit bubble

18 Feb 2019 Sir Vince Cable
Leader of the Liberal Democrats Sir Vince Cable issues a warning over the lack of saving across the country and the potential risk to consumers
Joe Macleod

Perceived debt crisis could threaten credit providers

10 Dec 2018 Greg Stevens
Concerns over levels of indebtedness could fan the flames of activist groups against credit providers, warns CCTA chief executive Greg Stevens
Joe Macleod

Patisserie Valerie: Lessons for curious credit minds from a cash crisis

06 Dec 2018 The Fifth Estate
Our secret columnist explains why the cash problems of Patisserie Valerie highlight the right questions to ask by credit professionals
Joe Macleod

No-interest loans could open up access to credit

05 Dec 2018 Phil Andrew O'Connor
Proposals for interest-free loans could make credit accessible to those for whom it would be otherwise unaffordable, says StepChange Debt Charity chief executive Phil Andrew

More topics for you

Solarplicity given Ofgem ban over poor customer service

Solarplicity given Ofgem ban over poor customer service

Top Stories22 Feb 2019 Calum Fuller
Energy supplier Solarplicity has been banned from taking on new customers for three months by Ofgem due to its poor switching process and customer service
Bankrupt sentenced after claiming he had “burned” £70,000 owed to creditors

Bankrupt sentenced after claiming he had “burned” £70,000 owed to creditors

Top Stories21 Feb 2019 Calum Fuller
A bankrupt has been handed a suspended prison term after he tried to avoid paying his creditors, claiming he had burned nearly £70,000
British Medical Association to end patient charges for mental health debt forms

British Medical Association to end patient charges for mental health debt forms

Top Stories21 Feb 2019 Calum Fuller
The British Medical Association (BMA) has pledged that GPs will stop charging for the form people with mental health problems need to get debt support
The new Credit 500 - an index of influence in commercial and consumer credit - has been finalised

The new Credit 500 - an index of influence in commercial and consumer credit - has been finalised

News20 Feb 2019 Marcel LeGouais
The new Credit 500 for 2019/20 has been finalised in time for its full unveiling at the Credit 500 Gala in March, where the Women in Credit Awards winners will also be announced at a ceremony in London

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