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Opinion

A huge range of commentary and analysis, written directly by the top influencers in the credit world, and tackling up-to-the-minute issues.
The Fifth Estate: Time to put Companies House in order

The Fifth Estate: Time to put Companies House in order

14 Jun 2019The Fifth Estate The Fifth Estate
Our secret columnist turns his attentions to potential weaknesses in Companies House’s filing requirements
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The Fifth Estate

Are payday loan complaints really on the increase?

07 Jun 2019 Greg Stevens
Greg Stevens hopes effective regulation of complaints management companies will curb the number of cases against high-cost, short-term lenders
The Fifth Estate

The View from Westminster: Social lenders should explore partnership

29 May 2019 Jonathan Horsman
A dinner with members of the APPG on Alternative Lending and Treasury Committee chair Nicky Morgan signposted more continuity than change in the credit sector, says Jonathan Horsman
The Fifth Estate

StepChange: “A rational approach to tech is essential”

23 May 2019 Phil Andrew
While technology could be hugely beneficial in the debt advice sector, there needs to be a degree of caution, says Phil Andrew
The Fifth Estate

“Working with the customer is more positive than pressing for payment”

14 May 2019 Jayne Gardner
As part of Mental Health Awareness Week, Jayne Gardner, head of debt recoveries at Corclaim, looks at how businesses can collect their debts while being mindful of mental health

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Gold bullion dealer Stunt bankrupt after building up £14m debt

Gold bullion dealer Stunt bankrupt after building up £14m debt

Top Stories14 Jun 2019 Calum Fuller
The recovery of a gold bullion dealer’s assets to pay off millions of pounds of debt is underway after trustees were appointed this week
FCA appoints new chair at the Financial Ombudsman Service

FCA appoints new chair at the Financial Ombudsman Service

Top Stories14 Jun 2019 Calum Fuller
Baroness Zahida Manzoor CBE has been appointed chair of the Financial Ombudsman Service
Arcadia Group creditors approve CVA

Arcadia Group creditors approve CVA

Top Stories13 Jun 2019 Calum Fuller
Creditors of the Arcadia retail empire including pension trustees, suppliers and landlords, have agreed a company voluntary arrangement (CVA), at the cost of 48 stores and around 1,000 jobs
Half of customers “fed-up” with lengthy digital onboarding processes

Half of customers “fed-up” with lengthy digital onboarding processes

Top Stories12 Jun 2019 Calum Fuller
Most customers (51 percent) are so fed-up with slow sign-up processes that many will simply abandon their application, research from Experian has found

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