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ANALYSIS

Here we go again: Credit Awards 2018
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Here we go again: Credit Awards 2018

13 Apr 2018Laurence Hamilton Laurence Hamilton
So here we are again, a year has rolled speedily by and by now you will know if you are one the 98 companies shortlisted for the 19th Credit Awards. Laurence Hamilton, UK third party collections managing director, at Lowell wishes all Credit Awards finalists the best of luck
Opinion: The need for speed for loan approvals and payments
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Opinion: The need for speed for loan approvals and payments SPONSORED ARTICLE

11 Apr 2018Anita Hawser Anita Hawser
During the Renaissance period, anyone who wanted to borrow money went to the local marketplace where money lenders set up benches or ‘banka,’ from which they conducted their business. But what is happening today?
Brexit politics could still derail London’s dominance

Brexit politics could still derail London’s dominance

11 Apr 2018Tony Ward Tony Ward
Maintaining London’s position as a leading financial centre post-Brexit makes sense, but we shouldn’t be complacent, says Home Funding chief executive Tony Ward
Tom Blacksell

Credit Awareness Week: Making sustainable choices by building credit awareness

Tom Blacksell
Debbie Nolan

“The future of collections will be powered by automation”

Debbie Nolan
Denise Crossley

“A leading light in a changing industry”

Denise Crossley
Kamala Panday

The return of Credit Awareness Week

Kamala Panday
Read more stories

The CS Interview

The patriot

The patriot

The consolidated ‘super trade body’ UK Finance is now ready to represent a vast array of financial services firms. Amber-Ainsley Pritchard probed the body’s chief executive Stephen Jones on what his biggest concerns are going forward
The arbiter of fairness

The arbiter of fairness

As regulatory and client scrutiny has become sharper, financial services firms of all kinds have been striving for appropriate policies for complaint handling. Caroline Wayman, chief ombudsman and chief executive of the Financial Ombudsman Service, explains where firms are getting it right and wrong
Browse more interviews

Features

How much is a modern debt purchaser worth?

How much is a modern debt purchaser worth?

Marcel LeGouais
As debt purchasers now operate as pan-European corporates, with some considering flotation in two to three years, Marcel Le Gouais asks investment advisers how they calculate a debt buyer’s valuation
Read more
How far will AI replace humans in the credit profession?

How far will AI replace humans in the credit profession?

Amber-Ainsley Pritchard
Chairmen, CEOs and executive board members of Britain’s biggest firms depict a future in which AI will replace human roles, disrupt and enhance processes, but not dominate.
Read more
“I have experienced gender bias against women in my career”

“I have experienced gender bias against women in my career”

Amber-Ainsley Pritchard
Anne Whitaker, chair of the audit and risk committee at Hitachi Capital UK, spoke to Credit Strategy about gender diversity and why Hitachi are sponsoring the Women in Credit Awards
Read more
Quotes by TradingView

Insight tools

A 20:20 vision of digital lending in 2018

Presentation by Callcredit at Credit Summit 2018

Customer focused collections and vulnerable customers

Presentation by Darren Castle, Grant Thornton UK LLP at Credit Summit 2018

SM&CR in 2020 – how will we get there and what will it feel like?

Presentation by David Morrey, Grant Thornton at Credit Summit 2018

Governance and ERM within Lending Firms

Presentation by Amer Bhatti, Chief Compliance Officer, Welendus at Credit Summit 2018
The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit

The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit

April edition’s highlights:

→ Cover feature: Rising interest rates and levels of indebtedness were key issues at the credit summit, along with the role technology and Open Banking can play

→ New frontiers: Europe’s next NPL hotspots

→ Price comparison: How do we value debt purchasers?
Read the issue

Recommended reports

Where next?

In its annual report on the market, the Credit Management and Debt Collection (CMDC) Index, OC&C Strategy Consultants charts different paths to growth for debt purchasers. NIGEL STIRK, partner at the consultancy, reports
Download

Help the aged: A lesson for mortgage lenders

Experts at Credit Strategy’s inaugural Mortgage Conference last month explained that customers are borrowing later in life and for longer. Brokers and lenders believe products for an ageing population need updating
Download

Nothing to fear but the economy itself

Experts at Credit Strategy’s Collections, Debt Sale & Purchase (CDSP) Conference explained how interest rate rises, and other economic factors, should be a warning to consumers.
Download

Unbanked and unwanted

An extensive survey and research on the UK population who remain unbanked shows surprising results, with this demographic displaying multiple profiles who are not always disadvantaged
Download

Prime destination

Whilst Italy is gaining momentum as Europe’s most active non-performing loan market, the UK is coming close to shedding the last of its financial crisis debt. Credit Strategy takes a look at the most talked-up markets past and present
Download

Defining disruption

‘Market disruption’ typically describes technology changes that render old ways of working redundant. But in the collections sphere, it means much more. Reporting on advances in technology, Open Banking, data protection regulation and consolidation, Credit Strategy finds that firms’ willingness to embrace change is vital
Download

Bank NPL analysis

Banks continue purge of bad debt from balance sheets

The round of half-year results in recent weeks for the retail banks show that lenders are reducing bad debts by up to 76 percent in some cases

RBS forbearance hits £5bn

The Royal Bank of Scotland (RBS) said it has £5.2bn of "stock" in personal banking that’s in forbearance, a figure that includes schemes from the past two years.

Lloyds results reveal £2bn of debt in forbearance

Lloyds Banking Group is holding on to a pipeline of £2bn of retail loans and advances which are in forbearance schemes, according to its annual results for 2016

The seven-year glitch

Up until the end of 2016, the annual trajectory of personal insolvencies in England and Wales had followed a fairly benign pattern

Webinar recordings

Automating credit agreements

Automating credit agreements

Hear expert insight on credit agreements, digitisation, why e-signatures are not enough, and how automation can reduce risk in your organisation.
Watch the recording

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The new normal: Why rising interest rates and consumer debt were key theme at the Credit Summit
The fourth revolution: Industry leaders predict the roles AI will replace
A woman in credit: Starling Bank's founder on growth plans and gender diversity in the UK
OC&C charts the road ahead for debt purchasers and DCAs
How Italy became Europe's most active NPL market
The changes collections firms have to embrace, before it's too late
Why the mortgage market is ripe for innovation
How senior managers will be held accountable for conduct
How government proposals could shake the foundations of utilities firms
The frailty of creditors' cyber crime defences
Why more councils need to change their cultural approach to collections
How to help agents cope with multiple forms of vulnerability
Evan Davis: Poised to interrogate CROs at the Credit Summit
Why I&E policies need a closer look
The industry's future leaders of best practice
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