Lloyds Banking Group has posted an impairment charge of £4.2bn for 2020, in a results report that also shows the value of lending subject to payment deferrals reached £65bn last year
Loan impairment provisions in retail banking at NatWest increased by £400m to £1.8bn for last year, according to an annual results report that reveals how forbearance levels are trending
Bad debt losses in retail banking have surged for Barclays UK during 2020, according to a full-year results update that also shows £1.7bn was made from the disposal of its motor finance business
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Mark Gutteridge, managing director of automatic switching service Flipper, outlined why utilities and telecoms providers should expect greater willingness among customers to switch provider at the Collections & Vulnerability Summit
The Money Advice Trust’s Stop the Knock 2019 revealed that the use of bailiffs by local authorities in England and Wales has risen seven percent over the last two years
The Financial Conduct Authority is failing to adequately protect consumers from high interest costs on credit cards, according to a joint report from the Centre for Responsible Credit, New Economics Foundation, Jubilee Debt Campaign and Research for Action
An independent report has called for urgent action to be taken by energy companies, regulators and the government to better identify customers in vulnerable circumstances and improve the help and support given to them
This on-demand webinar with Credit Kudos and a panel of lenders explored how consumer-consented data can open up access for under-served financial consumers
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