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ANALYSIS

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020 Amber-Ainsley Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Ros Altmann

“Banks should abandon overdraft interest rate rises”

 Ros Altmann
Ros Altmann

Premium: “We need to help consumers take control of their finances”

 Tom Blacksell
Ros Altmann

Premium: “Our work on thin files is far from complete”

 Jonathan Westley
Ros Altmann

Premium: Chancellor's plans could lead to greater deficit

 Paul Johnson
Read more stories

Features

Premium: Banks will face sharper regulatory scrutiny during crisis

Premium: Banks will face sharper regulatory scrutiny during crisis

 Calum Fuller
Over the last two weeks, the UK’s banks have all put in place measures designed to ease the impact of the coronavirus crisis. Despite that, communications from ministers and the Financial Conduct Authority (FCA) show their conduct will be under intense examination over the period
Read more
Premium: Barclays’ move to waive overdraft charges will increase the pressure on peers

Premium: Barclays’ move to waive overdraft charges will increase the pressure on peers

 Calum Fuller
Banks will be facing increasing pressure both politically and from their peers to waive planned interest charges on their overdrafts during the coronavirus crisis after Barclays became the first bank to do so
Read more
Best Practice Case Study: How Nationwide implemented machine learning into credit scoring

Best Practice Case Study: How Nationwide implemented machine learning into credit scoring

 Credit Strategy
In 2019, Nationwide won Best Use of Technology – Creditor at the Credit Awards. The successful entry detailed the use of bespoke analytics and modelling to overcome challenges in credit scoring
Read more
Quotes by TradingView

Insight tools

Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

Speaker Interview: Experian's James McGarva

Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

Speaker Interview: Experian's Emma Davies

Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019

Editor’s annotations: Four things we learned about switching at the Collections & Vulnerability Summit

Mark Gutteridge, managing director of automatic switching service Flipper, outlined why utilities and telecoms providers should expect greater willingness among customers to switch provider at the Collections & Vulnerability Summit
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New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?

New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?

Edition’s highlights:

→ Cyber resilience: What can risk professionals learn from Travelex?

→ Reach the Summit: What’s on offer across Credit Week?

→ Women in Credit: Gauging progress towards gender diversity
Read the issue

Recommended reports

The last pit stop? McKinsey Global Banking Annual Review 2019

More than half of world’s banks “too weak” to survive a downturn, according to this McKinsey & Co report
Download

Stop the Knock 2019

The Money Advice Trust’s Stop the Knock 2019 revealed that the use of bailiffs by local authorities in England and Wales has risen seven percent over the last two years
Download

FCA: Guidance for firms on the fair treatment of vulnerable customers

The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers
Download

Regulating the credit card market: Why we need a cap on costs

The Financial Conduct Authority is failing to adequately protect consumers from high interest costs on credit cards, according to a joint report from the Centre for Responsible Credit, New Economics Foundation, Jubilee Debt Campaign and Research for Action
Download

Cifas Fraudscape 2019

The overall level of fraud in the UK rose for a second year, according to figures from fraud prevention body Cifas
Download

"Energy sector as a whole is not consistently meeting the needs of customers"

An independent report has called for urgent action to be taken by energy companies, regulators and the government to better identify customers in vulnerable circumstances and improve the help and support given to them
Download

Bank NPL analysis

Banks continue purge of bad debt from balance sheets

The round of half-year results in recent weeks for the retail banks show that lenders are reducing bad debts by up to 76 percent in some cases
Webinar recordings
Listen on demand - mortgage webinar: The future of the digital mortgage journey

Listen on demand - mortgage webinar: The future of the digital mortgage journey

In this webinar with Experian, we explored changes in the digital mortgage journey, how this impacts providers, distributors and consumers, and the practical elements of a modern digital mortgage proposition
Watch the recording

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