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Heavyweight, issue-led feature copy, informed by close knowledge of the challenges and opportunities facing the market.
A digital transformation

A digital transformation SPONSORED ARTICLE

05 Jul 2018Amber-Ainsley Pritchard Amber-Ainsley Pritchard
PayPlan won Debt Advice Provider of the Year at the Credit Awards, sponsored by Lowell, in May. Amber-Ainsley Pritchard explains how they improved client engagement and outcomes through digitalisation
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The FCA strides into social policy

The FCA strides into social policy

03 Jul 2018 Marcel LeGouais
In its high-cost credit review findings, the Financial Conduct Authority recommended a major programme of collaboration between social landlords, ministers, councils and lenders. Among other remedies, it’s a first foray into social work, writes Marcel Le Gouais
What role for humans in the future of collections?

What role for humans in the future of collections?

23 May 2018 Calum Fuller
As artificial intelligence (AI) matures and becomes more commonplace, panellists at Digital Banking Club for Collections Live Debate considered how roles in collections will change
How much is a modern debt purchaser worth?

How much is a modern debt purchaser worth?

16 Apr 2018 Marcel LeGouais
As debt purchasers now operate as pan-European corporates, with some considering flotation in two to three years, Marcel Le Gouais asks investment advisers how they calculate a debt buyer’s valuation
How far will AI replace humans in the credit profession?

How far will AI replace humans in the credit profession?

13 Mar 2018 Amber-Ainsley Pritchard
Chairmen, CEOs and executive board members of Britain’s biggest firms depict a future in which AI will replace human roles, disrupt and enhance processes, but not dominate.

More topics for you

Under a third of small businesses paid on time

Under a third of small businesses paid on time

Top Stories17 Aug 2018 Calum Fuller
More than three in five small businesses are dealing with late payment issues, according to research from YouGov and Hitachi Capital Business Finance
Nearly four million UK households could default on personal debt by 2022

Nearly four million UK households could default on personal debt by 2022

Top Stories16 Aug 2018 Calum Fuller
The number of households in personal debt default is set to increase to 3.8 million by the end of 2022, according to a forecast by debt purchaser Arrow Global
Consumer finance and car finance new business rise in June

Consumer finance and car finance new business rise in June

Top Stories16 Aug 2018 Calum Fuller
Figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew in June by nine percent compared with the same month last year
The blend between human touch and new technology is vital

The blend between human touch and new technology is vital

Opinion15 Aug 2018 Chirag Shah
Lenders can still glean vital information that technology cannot provide through human interaction, argues Chirag Shah

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