Our latest round-up of industry moves includes new appointments at the Financial Ombudsman Service, Citizens Advice, the Financial Conduct Authority, DF Capital, Cerberus Receivables Management and more
More than 1.5 million SMEs have borrowed a combined £46bn via the Bounce Back Loan Scheme (BBLS) – and the first cohort of customers will begin repayments imminently. Collaborating with PwC, Flexys has developed a digital journey that will help lenders manage such a vast repayment process for these businesses.
At a time where millions of customers were self-certifying requests for payment holidays, personal lender RateSetter chose to talk customers through its breathing space option rather than use an automated process. This was one factor that stood out to judges of the Lending Awards 2020, who voted RateSetter winner of the Alternative Consumer Lender of the year category
A campaign led by Experian has reduced the number of credit invisibles in the UK by more than 600,000. New data sources will continue to be instrumental in reducing this total further, explains Jonathan Westley
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