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Heavyweight, issue-led feature copy, informed by close knowledge of the challenges and opportunities facing the market.
Tesco Bank sees estimated credit losses spike by more than 100%

Tesco Bank sees estimated credit losses spike by more than 100%

20 Apr 2021Lauren TavenerLauren Tavener
Tesco Bank has seen estimated credit losses (ECL) on customer loans rise by 102% to £360m, in the year to February, its annual results show
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Industry moves round up: FOS announces interim CEO
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Industry moves round up: FOS announces interim CEO

20 Apr 2021Lauren Tavener
Our latest round-up of industry moves includes new appointments at the Financial Ombudsman Service, Citizens Advice, the Financial Conduct Authority, DF Capital, Cerberus Receivables Management and more
Best Practice Case Study: Why RateSetter opted for tailored (not automated) customer conversations

Best Practice Case Study: Why RateSetter opted for tailored (not automated) customer conversations

14 Apr 2021Marcel Le Gouais
At a time where millions of customers were self-certifying requests for payment holidays, personal lender RateSetter chose to talk customers through its breathing space option rather than use an automated process. This was one factor that stood out to judges of the Lending Awards 2020, who voted RateSetter winner of the Alternative Consumer Lender of the year category
Opinion: Breathing space is a pause, not a solution
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Opinion: Breathing space is a pause, not a solution

14 Apr 2021Deborah Ware
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider

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The Credit 500 for 2021 has been revealed – with a new focus on gender diversity

The Credit 500 for 2021 has been revealed – with a new focus on gender diversity

Top Stories20 Apr 2021Credit Strategy
The new Credit 500, an index of the most influential people in consumer and commercial credit in 2021, has now been published in full
Virgin Media and 02 merger gets provisional green light

Virgin Media and 02 merger gets provisional green light

Top Stories15 Apr 2021Marcel Le Gouais
The Competition and Markets Authority (CMA) has provisionally cleared the proposed merger of Virgin Media and Virgin Mobile with O2
“The ability of humans to adapt is fantastic”

“The ability of humans to adapt is fantastic”

Features09 Apr 2021Marcel Le Gouais
José Luiz Rossi, managing director for Experian UK and Ireland, describes to Marcel Le Gouais the experience of running a business with over 3,500 staff through a once-in-a century event
Opinion: Our progress in placing 'credit invisibles' on the map

Opinion: Our progress in placing 'credit invisibles' on the mapSPONSORED ARTICLE

Opinion30 Mar 2021Jonathan Westley
A campaign led by Experian has reduced the number of credit invisibles in the UK by more than 600,000. New data sources will continue to be instrumental in reducing this total further, explains Jonathan Westley

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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group