All UK mortgage lenders need to start planning how they will map the impact of climate change on their existing and future portfolios, according to a flood science specialist
Last month, Chris Woolard’s review of unsecured credit for the Financial Conduct Authority (FCA) called for urgent regulation of the buy-now pay-later market, due to fears of harm to consumers. Here’s how their credit and collections policies stack up
The Financial Ombudsman Service’s half-yearly report on complaints has again revealed a league table of lenders with most consumer credit cases, with guarantor loan grievances replacing PPI as the number one issue
The Financial Conduct Authority’s latest guidance on vulnerability has included mini case studies of how firms are providing good outcomes for customers, but also when service falls short
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