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Heavyweight, issue-led feature copy, informed by close knowledge of the challenges and opportunities facing the market.
Best Practice Case Study: How npower and Sonex’s resolution-based partnership is helping vulnerable customers

Best Practice Case Study: How npower and Sonex’s resolution-based partnership is helping vulnerable customers

22 Jan 2020 Credit StrategyCredit Strategy
At the Utilities & Telecoms Awards 2019, npower won the Best Outsourcing and Partnership Initiative award for itspartnership with Sonex. Through the partnership, npower saw a reduction in the number of vulnerable customers reaching the later stages of collections
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UK banking industry still failing against its own gender balance targets

UK banking industry still failing against its own gender balance targets

09 Dec 2019 Lauren Tavener
When TSB revealed it has failed to reach its 2020 target of half of women holding senior roles, it was symptomatic of a wider trend of financial institutions failing to meet their ambitions around gender diversity
Premium: Britain sinking deeper into debt as more consumers buy on high-interest credit

Premium: Britain sinking deeper into debt as more consumers buy on high-interest credit

04 Dec 2019 Ros Altmann
As household debt levels remain stubbornly high, Baroness Ros Altmann expresses concern that we may be repeating mistakes that caused the financial crisis
What the FCA's gear shift on commissions means for car finance

What the FCA's gear shift on commissions means for car finance

21 Nov 2019 Joanne Davis
As the Financial Conduct Authority (FCA) moves to ban certain commission structures in car finance, Jo Davis looks at what it means for lenders in the sector
Premium: Risk professionals must heed BoE warning to insurance sector over conduct and culture

Premium: Risk professionals must heed BoE warning to insurance sector over conduct and culture

07 Nov 2019 Calum Fuller
This week, the Bank of England’s Prudential Regulatory Authority (PRA) issued a warning to insurance bosses demanding they overhaul workplace conduct and culture after recent bullying and sexual harassment claims

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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group