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PREMIUM

Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.
Inflation to return to its two percent target in 2027

Inflation to return to its two percent target in 2027

Analysis22 Nov 2022
Consumer price index (CPI) inflation is set to peak at a 40-year high of 11% this quarter, according to the Office of Budget Responsibility (OBR)
FCA reportedly threatens BNPL firms against financial promotion “loophole”
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FCA reportedly threatens BNPL firms against financial promotion “loophole”

CS - Latest News08 Nov 2022
Regulator the Financial Conduct Authority (FCA) has reportedly written to buy now, pay later (BNPL) chiefs against using a financial promotion “loophole”
FCA warns BNPL firms about misleading adverts
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FCA warns BNPL firms about misleading adverts

CS - Latest News22 Aug 2022
The Financial Conduct Authority (FCA) has warned that firms involved in Buy Now Pay Later (BNPL) must comply with financial promotion rules when advertising their products
2022 Credit Awards winners revealed
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2022 Credit Awards winners revealed

CS - Latest News30 Jun 2022
Mark Onyett, Mark Thundercliffe and UK Finance took home the judges’ awards at the 2022 Credit Awards, headline sponsored by FICO
Drop in lending to private sector companies

Drop in lending to private sector companies

Analysis07 Jun 2022
The net flow of lending to private sector companies decreased to £3.4bn in April, according to the Bank of England’s latest money and credit index
Roundtable report: Affordability still hindering electric vehicles 

Roundtable report: Affordability still hindering electric vehicles 

Analysis24 May 2022
The affordability of electric vehicles (EVs) remains a problem in integrating them into the market, a recent Members-only roundtable at the 2022 Car Finance Conference revealed
Government to ‘strengthen powers’ to deal with illicit finance
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Government to ‘strengthen powers’ to deal with illicit finance

CS - Latest News10 May 2022
The government is set to introduce a bill designed to protect consumers’ access to cash, ensuring the continued availability of withdrawal and deposit facilities
FCA warns businesses to stop misleading credit adverts
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FCA warns businesses to stop misleading credit adverts

CS - Latest News06 May 2022
Lenders and brokers could face regulatory action if they use misleading terms in their advertising, the Financial Conduct Authority (FCA) has warned
Live chat encourages “more upfront” vulnerable customers
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Live chat encourages “more upfront” vulnerable customers

Analysis28 Apr 2022
Live chat offers huge opportunities in connecting with more vulnerable customers, a recent Members-only roundtable revealed
BNPL: A “balloon waiting to burst”

BNPL: A “balloon waiting to burst”

Analysis22 Apr 2022
The buy now, pay later (BNPL) sector hasn’t fully understood the damage it can and is doing, according to a Members-only roundtable
Navigating cost of living at Collections & Vulnerability Summit 2022
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Navigating cost of living at Collections & Vulnerability Summit 2022

CS - Latest News21 Apr 2022
Adapting and responding to the cost-of-living crisis takes a central role at this year’s Collections & Vulnerability Summit, taking place on 30 November in Manchester
Industry moves round-up: Appointments at FCA, ALPHERA and Rockstead
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Industry moves round-up: Appointments at FCA, ALPHERA and Rockstead

CS - Latest News21 Apr 2022
Here we bring you the latest industry moves, including appointments at McLaren Credit Services, ALPHERA Financial Services and the Financial Conduct Authority (FCA)
Car Finance Awards shortlist unveiled
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Car Finance Awards shortlist unveiled

CS - Latest News20 Apr 2022
Industry leaders from Volvo, BMW and V12 are amongst those in contention for 2022’s The Car Finance Awards in Manchester on 19 May
Vulnerability Summit 2022: Common harms, communication, and cost of living 
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Vulnerability Summit 2022: Common harms, communication, and cost of living 

CS - Latest News04 Apr 2022
Shard Financial Media has launched the agenda for the first-ever in-person Vulnerability Summit
PerfectHome enters administration
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PerfectHome enters administration

CS - Latest News01 Apr 2022
Temple Finance, trading as rent-to-own firm PerfectHome, was placed into administration on 25 March 2022
Countdown to The Leadership Awards begins
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Countdown to The Leadership Awards begins

CS - Latest News16 Mar 2022
Industry leaders from TransUnion, Lloyds Banking Group and Klarna are among those in contention for 2022’s The Leadership Awards, sponsored by Alphera Financial Services, C&R Software and Sopra Steria, with winners unveiled on 23 March 2022
Atom’s head of lending on women in finance
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Atom’s head of lending on women in finance

CS - Latest News01 Mar 2022
The latest issue of Credit Strategy’s magazine explores whether the Financial Conduct Authority’s Consumer Duty will be an evolution or revolution for lenders
The Leadership Awards shortlist unveiled
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The Leadership Awards shortlist unveiled

CS - Latest News24 Feb 2022
Industry leaders from TransUnion, Lloyds Banking Group and Klarna are among those in contention for 2022’s The Leadership Awards, sponsored by C&R Software and Sopra Steria
UK fintechs call for regulation overhaul
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UK fintechs call for regulation overhaul

CS - Latest News21 Feb 2022
Regulators must have the capability and culture to allow them to fully embrace innovation while protecting consumer and financial stability, fintech group Innovate Finance has said
Nominations for 2022 Women in Credit Awards open
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Nominations for 2022 Women in Credit Awards open

CS - Latest News17 Feb 2022
Now in its fifth year, the Women in Credit Awards champion the work of women across the entire credit and financial services industry - with entries now open for the 2022 awards
The Credit 500 for 2022 has been finalised
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The Credit 500 for 2022 has been finalised

CS - Latest News17 Jan 2022
The new Credit 500, an index of the most influential people in consumer and commercial credit in 2022, has been finalised
NAO recommends formal strategy for managing BBL fraud
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NAO recommends formal strategy for managing BBL fraud

CS - Latest News06 Dec 2021
The government prioritised speed when setting up its Bounce Back Loan (BBL) scheme, according to the National Audit Office (NAO)
Government’s recovery loan scheme extended
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Government’s recovery loan scheme extended

CS - Latest News27 Oct 2021
The government has announced plans to extend a programme of the state-backed recovery loan scheme, as part of the 2021 budget
Budget must include green finance wholesale guarantee
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Budget must include green finance wholesale guarantee

CS - Latest News22 Oct 2021
Lender involvement should be central to the government’s net zero plans, according to the Finance and Leasing Association (FLA)
Credit Week returns for 2022
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Credit Week returns for 2022

CS - Latest News20 Oct 2021
Returning as an in-person event, Credit Week 2022 will allow attendees to hear how industry experts have tackled the challenges of the past two years
Lloyds’ director of retail credit says ‘the time for payment holidays is over’
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Lloyds’ director of retail credit says ‘the time for payment holidays is over’

CS - Latest News20 Aug 2021
In the latest edition of Credit Strategy magazine, it explores how the Covid-19 pandemic has impacted the lending landscape - and the effect this will have throughout the rest of the year
High Court sanctions Provident scheme of arrangement
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High Court sanctions Provident scheme of arrangement

CS - Latest News05 Aug 2021
Provident Financial is preparing to implement its consumer credit division (CCD) scheme of arrangement, following its sanction by the High Court
FCA to streamline its decision-making processes
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FCA to streamline its decision-making processes

CS - Latest News30 Jul 2021
The Financial Conduct Authority (FCA) is looking at how it can make faster and more effective decisions by streamlining its processes
FCA to become “more assertive”
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FCA to become “more assertive”

CS - Latest News15 Jul 2021
The Financial Conduct Authority (FCA) has made a commitment to become a “more innovative, adaptive and assertive regulator”
Buy-now pay-later providers require "urgent" regulation - Woolard review
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Buy-now pay-later providers require "urgent" regulation - Woolard review

CS - Latest News02 Feb 2021
There is an "urgent" need to regulate all buy-now pay-later firms, according to an FCA-commissioned review that sets out 26 recommendations on unsecured credit
FCA study finds 12 million people have low financial resilience
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FCA study finds 12 million people have low financial resilience

Top Stories23 Oct 2020
The Financial Conduct Authority (FCA) is again urging consumers struggling financially during the pandemic to seek help - after discovering that 12 million people have "low financial resilience".
Treasury announces changes to debt collection letters
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Treasury announces changes to debt collection letters

CS - Latest News09 Oct 2020
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
MPs launch campaign for new law to transform government debt collection
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MPs launch campaign for new law to transform government debt collection

Top Stories12 Jun 2020
A cross-party group of MPs has written to the chancellor calling for new legislation that would create root-and-branch reforms of government debt collection practices
FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package
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FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package

Top Stories11 Jun 2020
The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business over £64m for failures over their handling of mortgage arrears
Mortgage holidays and repossessions suspension to be extended - reaction and analysis
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Mortgage holidays and repossessions suspension to be extended - reaction and analysis

Top Stories22 May 2020
The Financial Conduct Authority (FCA) has today launched proposals for mortgage holidays to be extended by three months for borrowers who need them, as well as allowing up until October for customers to apply for them
FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers
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FCA seeks to relieve pressure on UK's 7.4 million over-indebted consumers

CS - Latest News18 Feb 2020
Easing the burden on over-indebted consumers is among the Financial Conduct Authority’s (FCA) priorities in 2020, the regulator has announced
FCA sends firms “clear signal” on vulnerability
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FCA sends firms “clear signal” on vulnerability

Alternative Lending News23 Jul 2019
The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers
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