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Car finance webinar at noon today to reveal and explore market's recovery 

Car finance webinar at noon today to reveal and explore market's recovery 

Nearly two thirds of car finance providers are now investing in technology to improve the digital customer journey - according to an industry-wide survey which will be explored in a webinar at noon today

Top Stories

Car finance webinar at noon today to reveal and explore market's recovery 
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Car finance webinar at noon today to reveal and explore market's recovery 

03 Dec 2020Marcel Le Gouais
Nearly two thirds of car finance providers are now investing in technology to improve the digital customer journey - according to an industry-wide survey which will be explored in a webinar at noon today

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Lowell posts “resilient” collections performance, as cash EBITDA rises

Lowell posts “resilient” collections performance, as cash EBITDA rises

Top Stories16 Oct 2020
Debt purchaser Lowell has posted results showing a steadily improved collections performance for the three months to September, as the business resumed legal collections and increased outbound contact with customers
Gourmet Burger Kitchen sold via pre-pack

Gourmet Burger Kitchen sold via pre-pack

Turnaround, Restructuring and Insolvency news16 Oct 2020
Deloitte has saved Gourmet Burger Kitchen (GBK) in a pre-pack rescue deal funded by the Boparan Restaurant Group
Prime Minister’s announcement is a “hammer blow” for hospitality

Prime Minister’s announcement is a “hammer blow” for hospitality

Turnaround, Restructuring and Insolvency news23 Sep 2020
The Prime Minister’s announcement that people should work from home and stay out of town centres will be a hammer blow for the hospitality, retail and leisure sectors, says tax and advisory firm Blick Rothenberg
IPs warned over risk of poor data management 

IPs warned over risk of poor data management 

Turnaround, Restructuring and Insolvency news23 Sep 2020
Insolvency practitioners have been warned they could face huge fines for non-deletion and management of data belonging to the insolvent companies they’re appointed on
RSM advises on two deals saving over 700 jobs

RSM advises on two deals saving over 700 jobs

Turnaround, Restructuring and Insolvency news23 Sep 2020
RSM has advised on the restructurings of the Thai Leisure Group and Aldo UK, preserving over 700 jobs and protecting over £30m of investment

Trending

Chris Fitch

How to satisfy ICO and FCA guidance on vulnerability

23 Nov 2020Chris Fitch
Traditionally, firms have used explicit consent to record customer health issues. However, other options exist. But, as the Money Advice Trust’s Chris Fitch notes, they bring their own challenges
Read more

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The personal touch: How lenders are supporting vulnerable customers through the pandemic

The personal touch: How lenders are supporting vulnerable customers through the pandemic

Edition’s highlights:

→ How lenders are personalising engagement and policies for vulnerable customers

→ Chris Fitch, vulnerability lead consultant at the Money Advice Trust, explains how firms can satisfy ICO and FCA guidance on recording vulnerability among customers

→ StepChange’s CEO shares views on how new inquiries from clients in financial hardship are already flooding in to debt advisers
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Chris Fitch

How to satisfy ICO and FCA guidance on vulnerability

23 Nov 2020Chris Fitch
Traditionally, firms have used explicit consent to record customer health issues. However, other options exist. But, as the Money Advice Trust’s Chris Fitch notes, they bring their own challenges
Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
Lauren Tavener

Kensington Mortgages CEO: "Products will have to change to support those who've been on furlough"

17 Sep 2020Lauren Tavener
Credit Strategy members can now listen on demand to our webinar with Sopra where Kensington Mortgages’ CEO Mark Arnold explored, with panellists, potential drivers of the mortgage market’s recovery
Turnaround, Restructuring & Insolvency Conference
9 Dec

Turnaround, Restructuring & Insolvency Conference

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Turnaround, Restructuring & Insolvency Awards
9 Dec

Turnaround, Restructuring & Insolvency Awards

Digital Broadcast

Features

Virgin Atlantic staves off administration with £1.2bn funding deal
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Virgin Atlantic staves off administration with £1.2bn funding deal

17 Jul 2020Lauren TavenerLauren Tavener
After putting advisers on standby for a potential administration, Virgin Atlantic has now secured a solvent recapitalisation, which will deliver a refinancing package worth over £1.2bn during the next 18 months

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2021

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Premium: The outlook in credit as Brexit approaches

With just weeks left before a potential disorderly exit from the EU, Credit Strategy highlights why credit professionals should be aware of consumers’ inability to absorb a shock and why younger customers could be most at risk

Economic Outlook: Eurozone growth at decade high - Professor Trevor Williams

Presentation by Professor Trevor Williams, former Chief Economist Lloyds Bank Plc, at the TRI Conference 2017

Litigation Funding: de-risking restructuring and turnaround - Maurice Power, Ferguson Litigation Funding

Presentation by Maurice Power, Ferguson Litigation Funding at the TRI Conference 2017
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Magazine digital editions

The personal touch: How lenders are supporting vulnerable customers through the pandemic
Great expectations: Why mortgage customers affected by Covid need innovative new products
Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
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