The CDSP Conference returns for its 18th year

Returning for its 18th year on November 21, the conference will be attended by a range of delegates, including chief executives of debt buyers and collection agencies, partners at debt recovery law firms and those heading up the collections and recoveries divisions within lenders.

This year the conference focuses on best practice in collections strategy and debt sale with key sessions on changing perceptions within the industry, strategies post Brexit, the lifecyle of debt in 2018 and case studies from experienced industry professionals.

A glance of the agenda can be found here; the full agenda will be revealed at the beginning of August.

A private networking tool will also be available to use on the day, where delegates can see who is attending the event and set up 1-2-1 meetings.

In the evening after the conference, the Collections & Customer Service (CCS) Awards will return for its 12th year and entries are now open. The awards honour professionals with a particular focus on conduct and compliance and include categories such as Agent of the Year, Best Collections Technology and Best Customer Service Provider - view all categories here.

If you would like to know more about the awards, conference agenda, speaking opportunities, sponsorship or wish to book, call 020 7940 4835.

Alternatively, you can click here to book online.