ao link
0 £0.00
This item was added to your basket
Credit Strategy homepage
LinkedIn
Twitter
Intelligence, Insight and community for responsible professionals in credit
Credit Strategy sections
Topics ▼
Features ▼

The Knowledge hub

PREMIUM
Here you can find resources, insight tools and articles which provide a granular view of best practice, trends, benchmarking data, opinion and analysis, for professionals working in credit. Choose from webinars, presentation slides, best practice case studies, recommended reports, news and features, which cover multiple sectors, professions and themes.

VERTICALS

Mortgages
Car Finance
Commercial Finance
Alternative Lending
Utilities & Telecoms

PROFESSIONS

Credit Risk
Credit risk
Debt sale
Collections
Trade credit
Sales & Marketing

THEMES

Data & benchmarking
Vulnerable Customers
Regulation
Open Banking
Leadership, culture & diversity

Best Practice Case Study: How PayPlan created a complete digital journey for debt advice

In 2018, the Credit Awards judges voted for PayPlan to win the Debt Advice Provider of the Year category. The entry, which detailed a crucial partnership with Nationwide Building Society, is included here

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients

In 2018, the Credit Awards judges voted for Lloyds Banking Group to win the Best Vulnerable Customer Team category. The entry, which detailed a vital partnership with Macmillan Cancer Support, is included in this article

Best Practice Case Study: One tax collector's effort to help victims of modern day slavery

After suffering a life changing car accident, HMRC employee Arjmund Butt, a Women in Credit Awards winner, devoted much of her time to helping survivors of domestic abuse, FGM and modern slavery

How Virgin Money’s campaigns helped customers affected by Hurricane Irma

Through 2018 and 2019 Virgin Money ran campaigns to support customers facing sudden job losses, then expanded them to help customers at immediate risk after natural disasters. The outstanding success of this initiative secured the Best Conduct and Culture Award, at the 2019 Collections & Customer Service Awards. The winning entry is detailed here.
Credit Strategy
LinkedIn page
Member of

Did you find our website useful?

Thank you for your input

Thank you for your feedback

creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group