Founded in 2016, Symend was built on the belief that debt collection needed fundamental change. The business was created to deliver better outcomes for both organisations and their past-due customers, using applied behavioural science, AI, and personalised communication journeys to drive stronger results more efficiently, without relying on outdated or aggressive tactics. Today, Symend continues to apply its deep understanding of human behaviour to positively transform the delinquency experience for every past-due customer.