Lantern

Lantern provides solutions across the credit lifecycle including management of early arrears accounts, debt collection services and acquisition of NPL’s. Our sophisticated, data-led internal platform provides clients with enhanced operational capability through our highly configurable and effective arrears management solutions whilst our late-stage offerings result in balance sheet optimisation.

Our approach is tailored to our customers’ individual needs, proactively working with them to help them manage their finances with empathy, honesty and above all humanity, providing them with a service which suits their situation, whether it is via repayment plans, one-off repayments, or settlement offers.

Our exceptional approach is independently evidenced and recognised through our consistent achievement of GOLD standard accreditation from Investor In Customers (IIC) and Investors in People (IIP).

We work with a range of household brands to evolve their collection strategies leading to improved operational efficiencies, financial performance and customer outcomes.

Engaging with Lantern allows clients to focus on their core business in the knowledge that their non-performing customers are in safe hands.