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Credit Summit 2022: The Customer Journey

29 Mar 2023Tom LuckhamTom Luckham, Shard Financial Media

Ahead of the 2023 Credit Summit, we look back on the best sessions from last year’s summit, John McMahon, VP - Head of Sales - EMEA & APAC - C&R Software, speaks to attendees at 2022’s Credit Summit, delivering a talk titled: Job #1 The Customer Journey

McMahon talks about personalising customer journeys, making every journey exceptional and forming your customer journey strategy around the challenges that your business faces.

 

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