Catherine is currently the Operations Director at Newcastle Strategic Solutions, part of Newcastle Building Society. She has a wealth of operational leadership experience gained across multiple industries and from previous roles which held with GE Capital, Santander, Hermes and Hitachi Capital.
She is a strong advocate of the Customer Service and Contact Centre sector industry and plays an active part in industry associations. She is passionate about promoting and supporting equality, diversity and inclusion within the workplace. Catherine is also a Non-Executive Director at South Lakes Housing Association.
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