12 Jan 2024Chris Leslie, The Institute of Customer Service
As a key ‘moving part’ in the health of the financial services sector, the fate of collections and debt purchase in 2024 is intimately linked to prospects for banking, creditors and consumers generally
05 Jan 2024Jason Wassell, Consumer Credit Trade Associaton
You can only say that we live in interesting times so long before it loses its impact. After the pandemic years, 2023 was dominated by more regulatory changes. As we move into 2024, we know we are set for yet more change
The plans for an independent, industry oversight body will enhance public debt collection while protecting both the financially vulnerable and other ...
The current plans to align online money claims fees with paper application fees are nothing short of scandalous, argues Rob Thompson, chair of the C...
With the release of the Financial Conduct Authority’s finalised, updated guidance for the motor finance sector, the message is clear, explains Andy T...
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