Support solutions for customers with gambling, alcohol and substance problems should be next on creditors’ agendas. Chris Fitch, research fellow and vulnerability lead at the Money Advice Trust, explains why
In the second of a two-part column on fee-charging advice firms fudging the requirement to signpost debtors to a free alternative, our secret columnist explains how the Financial Conduct Authority could address the issue
Artificial intelligence is here to complement human activity and allow for the development of the credit management profession. Philip King, chief executive, Chartered Institute of Credit Management (CICM) of the explains why
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