Listen again: Retail finance webinar

The webinars were held following results from Credit Strategy’s most extensive research project yet, which explored how automation, innovation and technology is being used across four sectors:

• Car finance;
• Banking and alternative lending;
• Utilities and telecoms; and
• Retail

The session held on September 26 found retail finance providers’ views on:

• The use of automation and AI in credit referencing, affordability checks, fraud prevention and more;
• Approach to data capture and deployment; and
• Areas of regulatory focus

Six things that were learned from the webinar:

• The technology and products retail finance providers are investing in, now and in future;
• How to overcome challenges when using AI and automation;
• How retail finance providers are harnessing and improving the data they collect;
• How providers can perform low-friction checks on customers;
• Retail finance providers’ biggest challenges in proving affordability, and how to overcome them; and
• The future of regulation, data usage and customer journeys

Please follow the link below to listen again to the session.