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CDSP Conference 2017

Wed Nov 22, 2017
08:15 - 16:45
The Midland Hotel, Manchester
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One of the biggest events in the collections calendar!

Returning for its 17th year, the CDSP Conference is one of the biggest events in the collections calendar.


 Interested? Save Your Seat!

With over 200 attendees in 2016 and held for a number of years at the iconic Midland Hotel, Manchester, and followed by the hugely successful Collections & Customer Service Awards, this truly is one of the biggest industry gatherings of the year. Last year’s CCS Awards also celebrated its tenth anniversary by unveiling ten accolades to ten pioneers in the collections, customer service, debt counselling and judicial services sector.


Streamed agenda

CDSP will cover two streams focusing on best practice within UK Collections and European NPL & debt sale opportunities, allowing you to attend the sessions relevant to your job:

  1. UK Collections
    Collections operations, exceeding regulatory requirements and improving customer treatment
  2. European Debt Sale
    Exploring how the debt purchase market is converging across Europe

The event also comprises an exhibition of a range of suppliers of products and services to the collections and customers service marketplace.


Register now

Speakers announced: View All

Speakers announced:


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To be confirmed.

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Bringing collections professionals together, the CDSP Conference offers a wide range of sponsorship and branding opportunities to meet your marketing needs, and is the event for interaction with decision makers from across the collections sector.



Why exhibit or sponsor? 

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Event Sponsor


Event Supporter


Why exhibit or sponsor?


With a room full of the industry’s best and brightest in attendance, there’s no better place to put your name if you want to attract the attention of collections professionals.


7 key reasons why you can’t afford to miss out!

  1. Gain significant brand exposure pre and post-event through our extensive marketing and editorial coverage – including a weekly event newsletter
  2. Accomplish more with less time out of the office with this concentrated one-day conference where the who’s who of the industry will be in attendance
  3. Launch a new product or service and showcase your solutions live
  4. Make direct contact with new prospects
  5. Establish your presence in the market, or consolidate your position as a leading provider
  6. Strengthen existing business relationships by catching up with your contacts face-to-face
  7. Sponsor with confidence; Credit Strategy has over 17 years’ experience in running conferences for the credit market


We’ve got sponsorship packages available to suit every budget, and if you sign up today you can take advantage of the full marketing campaign leading up to the 2017 event. Make the most of the marketing campaign for the 2017 conference by calling the business development team Ben, Louis or Michael today on 020 7940 4835


Request Media pack


Sponsorship Enquiry

If you are interested in becoming a sponsor or exhibitor, please complete the following form and a member of the CDSP Conference team will be in touch.


Become a sponsor


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To be confirmed.

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The Awards

The awards are independently judged and culminate in a prestigious black tie dinner and ceremony at The Midland Hotel, providing an excellent forum for celebrating success and unparalleled networking opportunities.

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CCS Thumbnail

Last year, the awards scheme was revamped with a new brand and a new name to reflect the industry’s focus on conduct and compliance, particularly when it comes to the treatment of vulnerable customers.


The categories will reflect the exceptional and critical work ongoing within the profession.


The 2017 awards will continue to evolve to reflect the industry’s ever-changing approach to customers.


Entries cost just £200 but enter before 25 August and your entries will be free.


Deadline for free entry: 25 August

Final entry: 1 September


Learn more

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Want to know more about the conference, the agenda or wish to book? Simply give us a call.


020 7940 4835


Or, click the book now button below and a member of the booking team will be in touch within 24 hours.



Book Now  Venue

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Prices and Deadlines

Charity / non-profit rates are available, find out details for these rates by calling 020 7940 4835.



Ticket type





Super Early Bird

£399 + VAT

Available until 11 August 2017

Early Bird

£499 + VAT

Available from 12 August until 15 September 2017

Normal Rate

£599 + VAT

Available from 16 September until 22 November 2017


Super Early Bird

£599 + VAT

Available until 11 August 2017

Early Bird

£699 + VAT

Available from 12 August until 15 September 2017

Normal Rate

£799 + VAT

Available from 16 September until 22 November 2017

Contact us

020 7940 4835 - press 1
020 7940 4835 - press 4
020 7940 4835


020 7940 4835 - press 2

General Enquiries
020 7940 4835 - press 0


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Directions and Location

The Midland Hotel,
Peter Street,

M60 2DS


See venue


Travel directions to The Midland Hotel, Manchester:

- By rail:

Nearest train station

Oxford Road - 300 metres

Manchester Piccadilly - ¾ mile

- By car:

From the south:
From the M6 Junction 19 join the M56. Follow signs for the city centre (A5103).Then follow signs for the Manchester Central Convention Complex/Bridgewater Hall onto Medlock Street. Go through the lights onto Lower Mosley Street. Pass Bridgewater Hall on your right and the hotel is facing you.

From the north:
From the M6, join the M61 at Preston. Follow signs for M60 south and west towards theTrafford Centre. Follow signs for the city centre and Manchester Central Convention Complex (A57). Turn left intoWater Street and left onto the A56 Deansgate. Turn right onto Peter Street and the hotel is 300 metres on the right hand side.


Please note that the hotel does not have its own car park, however, parking is available at the NCP Manchester Central (formerly known as G-Mex Centre) to the rear of the hotel.

Getting to us with your sat nav: When using a satellite navigation system, please use postcode M2 3NQ to reach the hotel. To go directly to the NCP Manchester Central car park, use postcode M2 3GX



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