ao link
0 £0.00
This item was added to your basket
Credit Strategy homepage
LinkedIn
Twitter
Intelligence, Insight and community for responsible professionals in credit

People-led Debt Collections Webinar

Credit Strategy and Experian hosted a live webinar on 4 December.

About the webinar:

Many UK households are experiencing financial stress. In addition, interchangeable interest rates and a slowing economy will continue to pressurise. These factors are causing,  or will cause, strain on people and in some instances may lead to people becoming overexposed and therefore unable to maintain repayments, resulting in them being brought into the collections environment. Against the backdrop of these challenges, a people-led collections approach is the right direction to take.

By providing granular insights into individual customers’ unique financial challenges, you can create personalised treatment plans that deliver great customer experiences and sustainable returns on collections investments. Furthermore, today this can be achieved in a way that is more sensitive to the customers’ needs and preferences and across digital channels which offers more efficiency as well as more sensitivity.
I agree to sharing my data with Credit Strategy and Experian, for contact purposes in accordance with their privacy notice.
By clicking, I confirm that I have readthe Privacy Policy and agree with it. The organiser may share my data with the broadcast's trusted partners. At any time, I may request access to my data to alter or remove it from your systems. I can modify my consent on use or restrict access to my data by contacting dataprotection@shardfinancialmedia.com.
Credit Strategy
LinkedIn page

Member of

Did you find our website useful?

Thank you for your input

Thank you for your feedback

creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group