Vulnerability is the new normal
The Covid-19 pandemic is exposing the industry’s capability to support a nation propelled into vulnerability. In these conditions, the ability of the credit and financial services profession to adapt at speed, while protecting customers and brand reputation, is critical.
A digital broadcast event
In a year in which the pandemic has become a catalyst for innovation, agility and transformation, the summit will reflect the times in 2020 by becoming a fully digital, broadcast event, taking place during Vulnerability Awareness Week and a part of the Credit Festival. Find out more here.
With a collective heritage of more than 30 years, the Collections & Vulnerability Summit, sponsored by Experian, will host the Collections, Debt Sale & Purchase Conference and Utilities & Telecoms Conference, sponsored by Just. This unique event unites collections and customer service professionals from the utilities, telecoms, financial services and public sectors. Together, they will disclose vital information on best practice, industry trends and shared challenges.
View full agenda by clicking the images below.
2020 Speakers View All
By sponsoring the Collections & Vulnerability Summit you can benefit from putting your company in front of leading decision-makers and industry peers.
With an intensive marketing campaign, the earlier you partner with us, the more you will benefit.
Get your brand noticed
Gain significant brand exposure through our extensive marketing coverage
Develop business relationships
Make direct contact with new prospects
Differentiate yourself from your competitors
Meet an engaged audience
The best opportunity to connect with a highly engaged audience of influential purchasing decision makers within a focussed one-day event
Give attendees a ’taste’ of your business
Demonstrate services and products to potential customers across the industry
Book with confidence
|U&T headline sponsor|
Click on the tabs below to see the full agendas for CDSP and U&T conferences.
Interested in speaking?
Please contact our Conference Producer, Kitty Wood:
Telephone: 020 7940 4818
The annual Vulnerability Awareness Gala, which follows the Collections & Vulnerability Summit, brings together the widest possible group of credit and collections professionals, across multiple sectors, to showcase those independently judged as best-in-class.
The dinner unities both the Collections & Customer Service Awards and Utilities & Telecoms Awards, sponsored by Just - with a collective heritage of 25 years! This event recognises success and rewards professionals for their exceptional and critical work across credit and collections, working in financial services, energy, water, telecoms and public sectors.
New categories in both programmes include:
- The Company Award for Business Continuity
- The Company Award for Sustainability
- Best Technology Provider – Business Continuity
- Best Use of Technology - Business Continuity
- Best Vulnerable Customer Support Initiative - Covid-19
Don’t miss the leading edge insight, inspiration, celebrations and learnings available at the first Credit Festival. All content will be available live or on-demand through live digital broadcast, bringing you over 80hrs of content across November.
Discover what’s included in a Credit Festival pass
|Women in Credit Awards||✓|
|Car Finance Conference||✓|
|Car Finance Awards||✓|
|Collections & Vulnerability Summit – U&T||✓|
|Collections & Vulnerability Summit – CDSP||✓|
|Collections & Customer Service Awards||✓|
|Credit Festival Pass||£800 + VAT*|
*Tickets are only available to Creditors, Lenders and Charities. All other businesses can attend the event by taking one of our sponsorship packages. Sponsorship form here.
If you have any questions, please contact us by email directly by phone at 020 7940 4840.