Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

Margin pressure, regulatory scrutiny and shifting customer expectations are reshaping ancillary income across the UK car finance market.

This roundtable brings together brokers and lenders to discuss how Value Added Products can deliver sustainable profit while meeting Consumer Duty expectations and enhancing customer outcomes.

Consumer demand for Value Added Products - why customers want them, how they benefit from them, and how to position them confidently.

How warranties protect your customers and add incremental profit to your business.

Driving customer retention while creating additional revenue opportunities through cosmetic and alloy protection.
The future of GAP, why it still matters and why customers need to hear about it.
Real time case studies of how brokers and lenders are successfully implementing these products today.

This roundtable will provide attendees with:

• Insight into how peers are adapting their VAP strategy
• Practical ideas to protect margin while strengthening customer outcomes
• Greater clarity on sustainable ancillary income in today’s regulatory environment

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right