Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

As the industry awaits a landmark Supreme Court decision that could reshape the car finance market, the focus is shifting to the practical implications for lenders – particularly around the anticipated Section 404 redress scheme.

This roundtable will explore the mechanics of Section 404, the likely expectations from the Financial Conduct Authority (FCA), and the operational challenges lenders may face in rolling out a fair and compliant compensation framework. We'll also delve into lessons from past redress programmes and what firms can do now to prepare for regulatory scrutiny and customer engagement.

In this roundtable, we’ll explore:

• What a Section 404 redress scheme entails and how it has been used in previous regulatory interventions.
• The specific triggers and outcomes expected from the Supreme Court ruling for the car finance sector.
• The operational, data, and compliance challenges lenders must address to implement the scheme effectively.
• How to take a proactive approach to risk management and customer trust in advance of regulatory mandates.

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right