Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

Financial inclusion is no longer optional, it's a strategic imperative for sustainable growth, risk management, and social responsibility. This session brings together insights on how credit strategies can be reimagined to better serve women, single parents, and ethnic minority consumers, groups that are often underserved by traditional financial models.

We’ll explore how financial institutions are identifying disparities, designing more inclusive products, and partnering with communities to address income irregularity, cultural nuances, and systemic gaps in credit access. The discussion will aim to provide practical approaches to improving both customer outcomes and commercial results.

Key topics include:

• What credit access gaps exist for women, single parents, and ethnic minority consumers and how can they be measured?
• How can credit structures be adapted to part-time, irregular, or non-traditional income patterns?
• What inclusive marketing and engagement practices build trust and improve reach?
• How can community partnerships and culturally relevant data improve product fit and impact?
• What interventions such as coaching, flexible repayments, or alternative scoring are proving effective in boosting inclusion?

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right