Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

The UK home-buying process has long been criticised as fragmented, slow, and resistant to change. But with new technologies, digital origination platforms, and AI tools on the rise, is the industry finally ready for meaningful transformation?

In partnership with Ohpen, this roundtable will bring together senior leaders from across the mortgage market to discuss the findings of our survey on the Joined-Up Home Buying Ecosystem. Together, we’ll explore pressing questions:

• Can the home-buying journey ever be fully digitised, or will trust and personal decision-making always remain central?
• Should lenders focus narrowly on the mortgage stage, or adopt a truly holistic view of the buyer’s journey?
• Could lessons from models like Scotland’s reshape the process in England and Wales?
• What role should AI play, from data-driven decisions to borrower guidance, and how do we overcome barriers of trust, regulation, and data quality?

This session is designed to spark honest discussion and collective insight into how lenders, brokers, and technology providers can collaborate to create a more seamless, trusted, and digitally enabled home-buying experience.

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right