Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

This roundtable offers a focused opportunity to share insights, experiences, and innovations around financial education as a key pillar of Corporate Social Responsibility (CSR).

With increasing pressure on businesses to do more for financially vulnerable customers, this session will spotlight how leading organisations are addressing gaps in financial understanding, from early education in schools to debt recovery guidance for adults in arrears.

Attendees will hear how those in the industry are:

• Designing and delivering financial education initiatives for schools and young people
• Supporting customers in arrears with clearer, more accessible information about debt and recovery processes
• Embedding financial education into CSR strategy to improve outcomes for both customers and the business
• Partnering with charities, educators, and community groups to maximise reach and impact

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right