This discussion will be led by...

Head of Community
Credit Strategy

Co-founder and Director
Auxillias

Group Chief Risk Officer
Virgin Money
The FCA’s proposed motor finance redress scheme has raised big questions for lenders, brokers and dealer groups. Many firms are already reviewing data, customer journeys and oversight arrangements but are unsure how to prioritise or where the practical risks sit.
Joanne Davis, Co-founder and Director at Auxillias, will walk through the key points from the consultation and share what we’re hearing across the market.
This session is about what the scheme means on the ground: who is in scope, how redress may be calculated, what firms need to gather now and where the pressure points will be once rules go live.
It’s a chance to compare thinking, sense-check plans and hear how others are preparing.
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