Agenda
The Full agenda of Vulnerability Summit is now available. Click on the link below to discover all the sessions and speakers.
Interested in speaking?
Please contact our Conference Producer, Okako Djamboleka by clicking here.
2021 Agenda at a glance
The Vulnerability Summit Team is building an agenda that will reflect the sets of challenges faced across multiple industries. Selecting speakers for their wealth of expertise, you and your teams will be empowered with practical takeaways, critical industry knowledge and real-life tools to be applied directly in your field of work.
The Vulnerability Summit will help you keeping abreast of challenges, identifying opportunities, and defining strategies and priorities for the months ahead. To make the most of this three-day industry gathering, we recommend participants to treat it like an in-person by:
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The full programme and speaker line-up will be announced soon.
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Welcome address |
Welcome address |
Welcome address |
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Introducing the Financial Vulnerability Index |
A portrait of illegal money lending in the UK |
Financial resilience and mental wellbeing |
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FCA address: Fair and consistent treatment of vulnerable customers |
Addressing employee vulnerability |
Fireside chat: Vulnerable data |
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Communication tools for vulnerable customers |
Identifying vulnerability at source in 2021 |
How does vulnerability compare globally? |
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Experian Insights - How the pandemic has impacted consumers credit and date driven innovation to help vulnerable customers |
Personal insolvency: Impact of Covid-19 |
Gambling commission update |
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Food vulnerability during Covid-19 |
Responsible debt recovery strategies |
Safer gambling: Protecting the vulnerable |
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Reducing the ‘poverty premium’ |
Pension planning: Protecting vulnerable customers |
Fraud: The escalation of financial crime |
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Closing remarks |
Closing remarks |
Closing remarks |
A cross-industry event;
All businesses and decision makers across the UK face similar sets of challenges.The Vulnerability Summit offers a unique space to look at practical examples of vulnerability management through other businesses and sectors' lenses.
Our programme showcases a variety of vulnerability topics, covering the breadth and depth of this immense challenge, including the ones opposite.
What is vulnerability? Why is it vital for businesses to tackle this issue?
Vulnerability is a complex, multi-layered topic. Covid-19 has been an accelerator as it both pushed more individuals down the vulnerability hole, whilst catapulting the topic to centre stage. Four main types of vulnerability have been identified:- Human-social
- Physical
- Economic
- Environmental
As vulnerability can impact customers, supply chain providers and employees, it is vital that businesses fully integrate vulnerability support strategies in their growth plans to achieve their expansion goals.
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Why attend?
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RECENT CREDIT STRATEGY TESTIMONIALS
 | Well done Credit Strategy for organising such a great and professionally run event (...). Thoroughly enjoyed taking part and proud for #lantern to once again sponsor the event. CEO Lantern | Thanks for a really interesting session Credit Strategy! Really enjoyed! Chief Risk Officer The Cambridge Building Society | Well done everyone - and congrats to Credit Strategy on a great event! Head of Marketing, Brand and Communication Arum | |
My thanks to Luke Broadhurst and the magnificent team for an amazing high quality production throughout the Credit (…). Great Job! Group Chief Risk Officer Virgin Money UK | Well done everyone! Credit Strategy shows the way, a great mix of live, recorded, physical and virtual - you did it! Chief Executive CICM | We are very pleased! Head of Collections & Supplier Management New Day |  |
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Exposure
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| Awareness Establish your presence in the market, or consolidate your position as a leading provider in the industry | New business Capture the attention of influential buyers and build new prospects | Exposure Gain high impact market exposure by being part of the extensive multi-platform marketing campaign |
Vulnerability news by Credit Strategy
Join the Vulnerability community
After a year where the entire credit and financial services sector has faced unprecedented challenges, Credit Strategy has used covid as a catalyst to unite its communities around a set of sector-themed digital broadcasts.
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