Speaker: Dr Martin Caraher, Food Policy and Health Emeritus Professor, Centre for Food Policy, University of London; Dr Sinead Furey, Lecturer on the Consumer Management and Food Innovation, Ulster University Business School; Chair: Carl Packman, Head of Corporate Engagement, Fair By Design
Speakers: Chair: Denise Crossley, Chief Executive, LANTERN; Laura Tough, Head of Member Vulnerability, access and Inclusion, Nationwide Building Society; Tim Hawley, Head of Customer Vulnerability, Capital One; Rachel Ryan-Crisp, Affordability and Vulnerability Lead¸ Southern Water; Laura Harrison, Enterprise Transformation Consultant & Collections and Recoveries Principal, Pegasystems LTD
Speakers: Louise Sivyer, Policy Lead, The Pensions Regulator; Karen Beckett¸ Head of Payroll & Benefits and Payroll & Pensions, Dorset Healthcare University NHS Foundation Trust; Chris Curry, Director, Pensions Policy Institute
Speakers: Chrissy Da Silva, Senior Manager Customer Vulnerability, formerly ANZ; Martin King¸ GM Customer Vulnerability, Bank of New Zealand Dr Annie Harper, Cultural Anthropologist¸ Yale University; Julie Hunter, Chair of the Consumer and Public Interest Network (CPIN), British Standards Institute; Chair: Chris Fitch, Vulnerability Lead, Money Advice Trust
Speakers: Amber-Ainsley Pritchard, Group Editor, Credit Strategy and Reward Strategy; Denise Crossley, Chief Executive, LANTERN-
Credit Strategy and Vulnerability
Credit Strategy is a premium intelligence brand with a broad footfall in financial services, which serves a set of credit-related functions across a huge range of sectors. Vulnerability represents a key focus for us, which is why we host the Collections & Vulnerability Summit as well as the Vulnerability Awareness Gala.
After a year where the entire credit and financial services sector has faced unprecedented challenges, Credit Strategy has used covid as a catalyst to unite its communities around a set of sector-themed digital broadcasts.
Among the sectors covered by the CS TV brand are:
- Car Finance - Credit Risk & Collections - Mortgages - Alternative Lending - Trade credit - Open banking
creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace.