Wed Sep 19, 2018
19:15 - 01:00
The Nottingham Belfry Hotel

Utilities & Telecoms Awards 2018

Supporting excellence within credit and collections in Utilities & Telecoms

Add to calendar 09/19/2018 07:15 PM09/20/2018 01:00 AM LondonUtilities & Telecoms Awards Visit the U&T Awards website The Nottingham Belfry Hotel, Nottingham

 

 

Taking place on the evening of the Household Credit Conference, the U&T Awards will celebrate, recognise and honour the hard work and best practice in one of the biggest gatherings of utilities and telecoms collections professionals, drawn from across the energy, water and telecoms sectors.

 

The awards celebrate its 8th year and present a perfect opportunity to showcase the hard work and achievements of organisations, teams and individuals over the past twelve months.

 

This year’s categories have been designed to offer a level playing field for businesses of all sizes, with nearly half of the categories being new for this year. New categories include Best Outsourced Call Centre Operation, Water Team of the Year – Collections and Agent of the Year – Vulnerable Customers.

 

View categories

 

Order of Ceremonies

 

7.15pm Drinks reception

7.45pm Call to dinner

8.00pm Welcome speeches

8.15pm Dinner

10.00pm Celebrity host

10:15pm Awards ceremony

10.50pm The After party

01.00am Carriages

 

Dress code: Strictly black tie

Judges View All


Judges


Cormac O'Sullivan

Practice Lead
Arum

Timothy Sheer

Head of Billing and Collection
Yorkshire Water (YW)

Ian Parry

Pioneer
Pure Planet

Stephen Banks

Head of Domestic Credit Risk
RWE npower

Matthew Mattock

Credit Risk & Recoveries Strategy Manager
Telefonica UK

Lisa Connell

Customer Manager Debt Recovery
Northumbrian Water

Amanda Scovell

Head of Metering Billing and Collections
Thames Water

 

The Utilities & Telecoms Awards is one of the most important dates in the industry’s calendar across the UK. They celebrate, recognise and honour the hard work and best practice in the profession and unites the very best in the industry.

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Entries are now closed

Entries are closed for 2018, for more information call 020 7940 4835 or email enquiries@creditstrategy.co.uk

 

 

2018 categories


*NEW*

Best Outsourced Call Centre Operation


*NEW*

Energy Team of the Year – Collections

Sponsored by

Court Enforcement Services


*NEW*

Energy Team of the Year – Credit


*NEW*

Water Team of the Year – Collections


*NEW*

Water Team of the Year – Credit


*NEW*

Agent of the Year – Vulnerable Customers


*NEW*

Agent of the Year – Customer Service


Best Use of Technology


Innovation of the Year

Sponsored by

Court Enforcement Services


Best Outsourcing and Partnership Initiative of the Year


Best Vulnerable Customer Support Team


Telecoms and Home Media Team of the Year


Leader of the Year - Transition & Implementation

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Audience

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100% of 2017 attendees would recommend the awards

The U&T Awards provide an excellent forum for celebrating success and unparalleled networking opportunities.

 

"It’s really great way to network and meet others in the industry"

Senior Collections Manager
UK Search

 

"A good reason to be proud and celebrate"

 

Customer Advisor

EDF Energy

 

"Great evening of celebration and a chance to catch up with new and old colleagues"

Category Manager
Centrica
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Frequently Asked Questions

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HOW MUCH DOES IT COST TO ATTEND?

 

Platinum Zone-£4,500 + VAT

Gold Zone-£3,500 + VAT

Silver Zone-£3,000 + VAT

Bronze Zone-£2,500 + VAT

 

 

 

 

Winners packages:

Premium Plus

package

Premium

package

Standard

package

License to use U&T Awards winner’s logo

 

U&T Awards certificate

 

Winners photo of you collecting the award

 

Judges’ comments

 

Full page advert in printed Credit Strategy Magazine

-

 

Double page piece of collaborative content detailing what set your company apart from other finalists

- -

 

Price if you booked a table

£5,500 £1,995 FREE

 

Price without a table booking £6,495 £2,990 £995

 

Terms and Conditions apply


 

WHAT IS INCLUDED IN THE PRICE?

 

Each person receives:

  • A welcome drink
  • Three course meal followed by coffee and petit fours
  • Half a bottle of wine and water

Platinum zone tables include:

 

All of the above, plus:

  • A bucket of 10 premium beers
  • Two bottles of premium champagne
  • Table entertainment

 

WHAT IS THE DRESS CODE?

 

The dress code is strictly black tie


 

WHAT WILL HAPPEN DURING THE EVENING?

 

19:15| Drinks reception

19:45| Call to dinner

20:00| Welcome address

20:05| Charity beneficiary

20:15| Dinner

21:50| Entertainment

22:00| Utilities & Telecoms Awards ceremony

23:00| After party and networking

01:00| Carriages

 


WHERE WILL THE EVENT TAKE PLACE?

 

The Nottingham Belfry

Mellors Way

Nottingham

NG8 6PY

 

The venue is ideally located at the entrance to Nottingham, just a mile from J26 of the M1, 15 miles from East Midlands Airport and just 5 miles from the city centre.

 

 

The hotel has 250 car parking spaces, an electric car charging point and free internet access to all guests.


MY QUESTION ISN’T COVERED ABOVE, WHO DO I CONTACT?

 

General enquiries
t: 020 7940 4835 - press 0
e: enquiries@creditstrategy.co.uk

 

Events team
t: 020 7940 4835 - press 4
e: events@creditstrategy.co.uk

 

Sales team

t: 020 7940 4835 - press 2
e: sales@creditstrategy.co.uk

 

Editorial team

t: 020 7940 4835 - press 1
e: editorial@creditstrategy.co.uk

 

Marketing team
t: 020 7940 4835 - press 3
e: marketing@creditstrategy.co.uk

 

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The U&T Awards are independently judged and culminate in a prestigious black tie dinner and ceremony at The Nottingham Belfry Hotel, providing an excellent forum for celebrating success and unparalleled networking opportunities.

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2017 winners

Winner UTA 2017 - 1

Citizens Advice Coventry and Severn Trent

Best Outsourcing and Partnership Initiative of the Year

Sponsored by Katabat

Winner UTA 2017 - 2

Pure Planet

Best Use of Technology

Winner UTA 2017 - 3

British Gas - The Consumer Vulnerability Team

Best Vulnerable Customer Support Team

Sponsored by Capita

Winner UTA 2017 - 4

EDF Energy I&C Collections Team

Energy Team of the Year

Sponsored by Capita

Winner UTA 2017 - 5

Esendex and npower

Innovation of the Year

Sponsored by Court Enforcement Services

Winner UTA 2017 - 6

Tom Somerville - Orbit

Leader of the Year - Transition & Implementation

Winner UTA 2017 - 7

Tesco Mobile

Telecoms & Home Media Team of the Year

Sponsored by Lowell

Winner UTA 2017 - 8

United Utilities

Water Team of the Year

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Credit risk, customer service and collections for water, energy and telecoms

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Formerly known as U&T Conference; Credit Strategy’s Household Credit Conference has been gathering credit, risk, collections and compliance experts from a wide spectrum of the UK’s utilities, water and telecoms providers for this annual conference for nearly a decade. The event takes place during the day of the U&T Awards.

 

Learn more

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Reasons to attend


• Network - Build relationships with award winning companies and create business opportunities


Support - Celebrate and be seen to support the industry's achievements

• Entertain - Invite your prospective and exciting clients and reward staff performance

2017 attendees

Why enter


Separate yourself from your competition - Making the shortlist, being nominated or winning an award, differentiates you/your company from your competitors, emphasising your achievements to the market.

Free marketing - Being shortlisted promotes your brand through Credit Strategy’s market reach, opening doors to gain new contacts and shines a light on your achievements to the industry.

Increase credibility - An award win plays a key part in building your customer base. Everyone wants to partner with the best and a third party accreditation provides you with that endorsement.

2018 Judges

Amanda Scovell

Amanda Scovell

Cormac O'Sullivan

Cormac O'Sullivan

Ian Parry

Ian Parry

Lisa Connell

Lisa Connell

Reasons to sponsor

Exposure - Gain significant brand exposure pre and post-event through our extensive marketing and editorial coverage

• Audience - Make direct contact with your target audience and build new prospects with award winning companies

• Competitive advantage - A unique opportunity to promote your brand and stand out against your competitors connect

Sponsoring

Court Enforcement Services
CRS

News

Credit Strategy
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