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The Knowledge hub

Making the most of technology in collections from the C-suite to the collections floor

Making the most of technology in collections from the C-suite to the collections floor


Maximising potential from inside the big data universe

Maximising potential from inside the big data universe


People-led Debt Collections Webinar

People-led Debt Collections Webinar


Making Affordability Personal Webinar

Making Affordability Personal Webinar

Editor's annotations: Five things we learned about the FCA at the Car Finance Conference

Editor's annotations: Five things we learned about the FCA at the Car Finance Conference


Eight things we learned about vulnerability at the Credit Summit

Eight things we learned about vulnerability at the Credit Summit


The 2018 Dealer Finance Monitor - John Hughes, Mann Island


A 20:20 vision of digital lending in 2018

Best practice case study: How RBS overhauled debt advice referrals, across multiple channels

Best practice case study: How RBS overhauled debt advice referrals, across multiple channels


Best practice case study: How Nationwide deployed machine learning in live decisions

Best practice case study: How Nationwide deployed machine learning in live decisions

Stop the Knock 2019


FCA: Guidance for firms on the fair treatment of vulnerable customers


Regulating the credit card market: Why we need a cap on costs


Cifas Fraudscape 2019

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