ao link

 

Restoring customer confidence and trust in Car Finance

 

12 February | 10:00 -11:00 | Zoom meeting

This discussion will be led by...

 

Ioana Damu-Romanowski

Head of Product & Membership

Credit Strategy

 

 

Sam Challenger

Director of Operations

Billing Finance

 


 

 

Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

 

Trust in car finance is no longer assumed, it must be rebuilt. Regulatory scrutiny, the commission case, and shifting consumer expectations have reshaped the market and challenged long-standing business models.

 

This senior-level session examines the current state of the car finance market, evolving customer and prospective consumer sentiment, and the implications for lenders. Leaders will discuss the impact of recent developments on their businesses and explore strategic approaches to rebuilding trust through transparency, governance, and customer-centric practices.

 

Designed for decision-makers, the session provides clear insight into market direction and practical perspectives on restoring confidence in car finance.

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

  • How do you measure the output of a diverse workforce
  • How do you get the best out of a diverse workforce
  • Building a business culture which allows for diverse thinking
  • Getting the recruitment right
Credit Strategy
PPA Independent Publisher Awards 2024
Conference & Events Awards 2025

member of

Get the latest industry news 

creditstrategy.co.uk – an expert network for the UK's Credit and Financial Services Industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, 1-2 Paris Garden, London, SE1 8ND. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group