Join this session to discuss key themes in a private forum with 6-10 peers from across the credit industry.

AI is no longer a future concept in credit - it’s here, reshaping decisioning, collections, fraud detection and even customer engagement. Yet while the technology advances at pace, the regulatory framework is still catching up. So where is AI genuinely adding value, and where is it creating new risks?

This Premium Member roundtable will dig beneath the hype by exploring:

• Regulation and Consumer Duty – how can firms ensure fairness, transparency and explainability in models when regulators themselves have yet to set clear boundaries?
• Risk vs reward – can AI-driven decisioning be both efficient and human-centred, and what safeguards are needed to avoid unintended harm?
• Guardrails and governance – what frameworks, controls and board-level sponsorship are required to keep AI aligned with both customer needs and commercial outcomes?

Expect a candid, peer-to-peer discussion that goes beyond “what’s possible” to “what’s responsible”, balancing innovation with trust, efficiency with ethics, and opportunity with resilience.

Join this session to discuss the key themes below in a private forum with 6-10 peers from across the credit industry:

• How do you measure the output of a diverse workforce
• How do you get the best out of a diverse workforce
• Building a business culture which allows for diverse thinking
• Getting the recruitment right