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Opinion

A huge range of commentary and analysis, written directly by the top influencers in the credit world, and tackling up-to-the-minute issues.
Ian Fiddeman

Getting to know you

How can Consumer Duty help you to better understand your consumers?

How can Consumer Duty help you to better understand your consumers?

What is breathing space and how does it help us to better understand our customers?
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What is breathing space and how does it help us to better understand our customers?

Rolling with the changes in 2024

Rolling with the changes in 2024

Misogyny in credit – still alive and well 
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Misogyny in credit – still alive and well 

Jason Wassell

Opinion: Is the FCA up to scratch?

Chris Leslie

Opinion: Breathing Space and the law of unintended consequences

Chris Fitch

How to satisfy ICO and FCA guidance on vulnerability

Jonathan Horsman

The View from Westminster: Non-bank lenders see chink of light through walls of Westminster

Chris Fitch

Premium: A costly burden or collective benefit? Why perception matters on vulnerability

Andy Thomas

Opinion: Amid new FCA guidance for motor finance, how ready are you to ‘keep customers well informed’?

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Vikki Brownridge

Money management alone won't people out of debt

The Fifth Estate

The Fifth Estate: The consequences of disruption

Jason Wassell

How can Consumer Duty help you to better understand your consumers?

Chris Leslie

Understanding customer needs and vulnerabilities

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