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Opinion

A huge range of commentary and analysis, written directly by the top influencers in the credit world, and tackling up-to-the-minute issues.
Where do we go from here – somewhere better

Where do we go from here – somewhere better

15 Apr 2024Adrian DallyAdrian Dally
Adrian Dally reflects on the current climate in the car finance market
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Labour favours caution, but a big win could quickly make it more radical

Labour favours caution, but a big win could quickly make it more radical

09 Apr 2024Jonathan HorsmanJonathan Horsman
Jonathan Horsman gives his thoughts on the upcoming election
READ MORE
Mortgage market outlook: More settled, but uncertainty remains

Mortgage market outlook: More settled, but uncertainty remains

02 Apr 2024Kate DaviesKate Davies
Kate Davies gives her reflections on last month’s Budget
READ MORE
How Open Banking is paving the way for financial inclusion

How Open Banking is paving the way for financial inclusion

28 Mar 2024Samantha FogertySamantha Fogerty
How do we build a regulated lending market for non-prime and subprime consumers?
READ MORE
Adrian Dally

Where do we go from here – somewhere better

15 Apr 2024Adrian Dally
Adrian Dally reflects on the current climate in the car finance market
Understanding customer needs and vulnerabilities

Understanding customer needs and vulnerabilities

20 Feb 2024Chris LeslieChris Leslie, The Institute of Customer Service
How to make a connection that yields results
What is breathing space and how does it help us to better understand our customers?
Share on LinkedInShare on Twitteremail

What is breathing space and how does it help us to better understand our customers?

19 Feb 2024Emma Hayzen-SmithEmma Hayzen-Smith, Money Barn
What does ‘Breathing Space’ really entail?
Rolling with the changes in 2024

Rolling with the changes in 2024

05 Jan 2024Jason WassellJason Wassell, Nationwide Building Society
You can only say that we live in interesting times so long before it loses its impact. After the pandemic years, 2023 was dominated by more regulatory changes. As we move into 2024, we know we are set for yet more change
Misogyny in credit – still alive and well 
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Misogyny in credit – still alive and well 

27 Jun 2023Michal LodejMichal Lodej, Shard Financial Media
A massive over reaction to a simple call for nominations has uncovered an unpleasant side of the credit industry 
Jason Wassell

Opinion: The pressures on alternative lending won't stop here

06 Jul 2021Jason Wassell, Nationwide Building Society
As Provident Financial exits the home credit market and Amigo Loans is considering its future, Jason Wassell looks at the current state of the ...
Jonathan Horsman

The View from Westminster: Non-bank lenders see chink of light through walls of Westminster

16 Sep 2020Jonathan Horsman, Project Associates
For the first time in a long while, parliament has sent ministers a clear message; the downward pressure on non-bank lenders needs to be limited, ...
Martin Beck

Premium: Covid-19’s short-term impact will be greater than financial crisis

18 Aug 2020Martin Beck, Oxford Economics
As the coronavirus outbreak weighs down the economy, Martin Beck, UK lead economist at the consultancy firm Oxford Economics, assesses the impact
Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell, Nationwide Building Society
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s ...
Steve Grice

Premium: Credit scoring and coronavirus - how can we protect the most vulnerable?

28 May 2020Steve Grice, Elevate Credit International
Consumers who turn to high-cost credit to cover emergency bills during the pandemic may find their credit scores are negatively impacted, even if ...
Jonathan Horsman

Labour favours caution, but a big win could quickly make it more radical

09 Apr 2024Jonathan Horsman
Jonathan Horsman gives his thoughts on the upcoming election
Kate Davies

Mortgage market outlook: More settled, but uncertainty remains

02 Apr 2024Kate Davies
Kate Davies gives her reflections on last month’s Budget
Samantha Fogerty

How Open Banking is paving the way for financial inclusion

28 Mar 2024Samantha Fogerty
How do we build a regulated lending market for non-prime and subprime consumers?
Ian Fiddeman

Getting to know you

28 Mar 2024Ian Fiddeman
Ian Fiddeman investigates how lenders can identify financially vulnerable customers

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