Support solutions for customers with gambling, alcohol and substance problems should be next on creditors’ agendas. Chris Fitch, research fellow and vulnerability lead at the Money Advice Trust, explains why
Artificial intelligence is here to complement human activity and allow for the development of the credit management profession. Philip King, chief executive, Chartered Institute of Credit Management (CICM) of the explains why
Is it acceptable for a motor finance lender to follow both a dealer-dedicated and direct-to-customer strategy? Spencer Halil, director at ALPHERA Financial Services UK, explains why it is smart to play both sides
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