Sometimes we don’t speak with our customers – but the dealers, brokers, and retail staff who arrange the finance agreement will. Chris Fitch asks, in these situations, how might we help these staff to address customer vulnerability?
After the US-based owner of QuickQuid, the UK’s largest payday lender, announced it would be withdrawing from the UK market, Jason Wassell considers the impact on consumers and the high-cost, short-term lending space
Credit Strategy is continuing its partnership with the Chartered Institute of Credit Management (CICM), with the trade body’s conference returning for a fourth consecutive year to the Credit Summit for 2020
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