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PREMIUM

Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.

Featured Stories

Speaker Interview: Experian's Rob Haslingden
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Speaker Interview: Experian's Rob Haslingden

Insight tools03 Jan 2020
Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019
Speaker Interview: Experian's James McGarva
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Speaker Interview: Experian's James McGarva

Insight tools03 Jan 2020
Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019
Speaker Interview: Experian's Emma Davies
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Speaker Interview: Experian's Emma Davies

Insight tools03 Jan 2020
Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
Editor’s annotations: Four things we learned about switching at the Collections & Vulnerability Summit

Editor’s annotations: Four things we learned about switching at the Collections & Vulnerability Summit

Insight tools01 Nov 2019
Mark Gutteridge, managing director of automatic switching service Flipper, outlined why utilities and telecoms providers should expect greater willingness among customers to switch provider at the Collections & Vulnerability Summit
Premium: HSBC and the mechanics of responsible lending

Premium: HSBC and the mechanics of responsible lending

Insight tools24 Oct 2019
In 2019, the retail banking and wealth management team at HSBC took the Consumer Credit Team of the Year trophy. Their entry, shown here, showcased how they deployed Open Banking, slashed delinquency rates and improved analytics
Premium: The outlook in credit as Brexit approaches

Premium: The outlook in credit as Brexit approaches

Analysis17 Oct 2019
With just weeks left before a potential disorderly exit from the EU, Credit Strategy highlights why credit professionals should be aware of consumers’ inability to absorb a shock and why younger customers could be most at risk
Editor's annotations: Five things we learned about the FCA at the Car Finance Conference

Editor's annotations: Five things we learned about the FCA at the Car Finance Conference

Insight tools14 Aug 2019
Compliance with regulations has occupied car finance providers’ workload over the last year. Industry expert Jo Davis told the Car Finance Conference, sponsored by Experian, what to expect
Eight things we learned about vulnerability at the Credit Summit

Eight things we learned about vulnerability at the Credit Summit

Insight tools15 May 2019
Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
Brexit, robots and building a trusted brand

Brexit, robots and building a trusted brand

Insight tools10 Apr 2018
Views from the boardroom and beyond by Matthew Chatterton from Ipsos MORI
Achieving operational excellence and delivering fair customer outcomes

Achieving operational excellence and delivering fair customer outcomes

Insight tools10 Apr 2018
Alex Prentice and Matt Drage from Huntswood
Data-Inspired Growth in Turbulent Times

Data-Inspired Growth in Turbulent Times

Insight tools10 Apr 2018
Tim Vine, Head of European Trade Credit at Dun & Bradstreet
AI and robo advice: integrating digital advances with knowledgeable advisors

AI and robo advice: integrating digital advances with knowledgeable advisors

Insight tools10 Apr 2018
David Royle, Partner at Grant Thornton UK LLP
Gauging the European NPL Landscape
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Gauging the European NPL Landscape

Insight tools10 Apr 2018
Tony Ward , CEO at Home Funding Limited
Transformation and innovation in credit risk

Transformation and innovation in credit risk

Insight tools10 Apr 2018
Pieter van Toorn, ABN AMRO Risk Management
AI and Data in Credit Risk

AI and Data in Credit Risk

Insight tools10 Apr 2018
Presentation by Graeme Gillespie, Director, Credit Compliance & Risk Ltd at Credit Summit 2018
Governance and ERM within Lending Firms

Governance and ERM within Lending Firms

Insight tools10 Apr 2018
Presentation by Amer Bhatti, Chief Compliance Officer, Welendus at Credit Summit 2018
Customer focused collections and vulnerable customers

Customer focused collections and vulnerable customers

Insight tools10 Apr 2018
Presentation by Darren Castle, Grant Thornton UK LLP at Credit Summit 2018
How Open Banking is already changing lives

How Open Banking is already changing lives

Insight tools20 Mar 2018
Olly Betts - Co-Founder & CEO at OpenWrks

IFRS 9 Readiness: Re-thinking collections and recoveries?

Insight tools13 Dec 2017
Chris Warburton, lead consultant at Arum, at the CDSP Conference
Combating fraud

Combating fraud

Insight tools13 Dec 2017
Stuart Sykes, group customer operations director at MYJAR, at the F5: Future of Finance Conference
Credit risk decision making

Credit risk decision making

Insight tools13 Dec 2017
Tamsin Naylor, risk manager at Nucleus Commercial Finance, at the F5: Future of Finance Conference
Innovative credit risk decisioning

Innovative credit risk decisioning

Insight tools13 Dec 2017
Colin Goldstein, head of partnerships at iwoca, at the F5: Future of Finance Conference
Customer centricity and AI

Customer centricity and AI

Insight tools13 Dec 2017
Ben Chisell, product director at Starling Bank, at the F5: Future of Finance Conference

GDPR and other European steps toward harmonisation of collections

Insight tools13 Dec 2017
Leigh Berkley, vice president of FENCA, at the CDSP European NPL Conference
Economic Outlook: Eurozone growth at decade high - Professor Trevor Williams

Economic Outlook: Eurozone growth at decade high - Professor Trevor Williams

Insight tools30 Nov 2017
Presentation by Professor Trevor Williams, former Chief Economist Lloyds Bank Plc, at the TRI Conference 2017

Litigation Funding: de-risking restructuring and turnaround - Maurice Power, Ferguson Litigation Funding

Insight tools31 Oct 2017
Presentation by Maurice Power, Ferguson Litigation Funding at the TRI Conference 2017
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