This presentation slidedeck from FICO, the global collections technology provider, explores how creditors can dig more deeply into household balance sheets, use behavioural indicators and harness prediction tools, to enhance affordability assessments.
Due to be delivered at the Credit Summit on October 9 in London, the presentation will examine several aspects lenders will need to be aware of in the context of Covid-19, including likely changes to the customer journey in collections, and why their understanding of the reasons for Covid-19 payment holidays and forbearance, will be critical for regulatory reporting.
The presentation will be delivered by:
Bruce Curry, vice president collections and recoveries EMEA, FICO;
Olly Betts CPO, OpenWrks;
Russell Robinson, vice president, CCS, FICO.
To see the slidedeck, just fill in a few details here.