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Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.

Featured Stories

Best Practice Case Study: How PayPlan created a complete digital journey for debt advice
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Best Practice Case Study: How PayPlan created a complete digital journey for debt advice

Best Practice Case Study: Cabot’s strategy for vulnerable customers

Best Practice Case Study: Cabot’s strategy for vulnerable customers

Best Practice Case Study: How npower and Sonex’s resolution-based partnership is helping vulnerable customers

Best Practice Case Study: How npower and Sonex’s resolution-based partnership is helping vulnerable customers

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients
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Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients

How Virgin Money’s campaigns helped customers affected by Hurricane Irma
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How Virgin Money’s campaigns helped customers affected by Hurricane Irma

Best Practice Case Study: How MotoNovo’s app changed the face of their customer service

Best Practice Case Study: How MotoNovo’s app changed the face of their customer service

Best practice case study: How RBS overhauled debt advice referrals, across multiple channels

Best practice case study: How RBS overhauled debt advice referrals, across multiple channels

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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group