Welcome to the Knowledge Hub, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world. Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.
Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations
The shortlist for the Credit Awards 2020, sponsored by Experian, has been revealed as the event takes on a new digital broadcast format during government restrictions
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
The number of zero percent offers on credit cards has dropped to a record low, as lenders try to mitigate the rising level of debt write-offs, according to Moneyfacts
Metro Bank has today (June 15) confirmed it is in talks to acquire RateSetter, saying the peer-to-peer lender could accelerate growth across its unsecured consumer lending
New monthly corporate insolvency statistics out today (June 12) show a decrease in May, compared to a year ago, but this week Treasury figures also revealed businesses have borrowed just under £35bn in emergency loans
The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business over £64m for failures over their handling of mortgage arrears
Credit Strategy’s analysis of figures from the Financial Ombudsman Service (FOS) show banking and credit complaints plunged nearly 50,000, in the year to April, while large increases were seen in upheld complaints about guarantor loans, home credit and other forms of alternative lending
Total personal insolvencies increased eight percent to more than 10,300 during April, compared to the same month last year, driven largely by a near 40 percent surge in IVAs
The chancellor has today announced a support scheme for small businesses that will offer loans up to a maximum of £50,000, or 25 percent of their turnover, with the government paying the interest for the first 12 months
The administrators of Lendy, the collapsed peer-to-peer lender, have extended the administration for three years – and anticipate “legal action’ to recover certain assets
Credit Strategy has launched the Covid-19 Tracker, a new website section for all members, along with a premium membership package designed to help businesses with staff working at home or furloughed
Credit Strategy and Equifax will explore how lenders can use Open Banking to assess affordability in real time, amid the Covid-19 lockdown, in a webinar on Wednesday April 29
Regulatory proposals for lenders to offer a temporary payment freeze on loans and credit cards, for up to three months, have been confirmed and extended to a wider range of creditors
The government and the Bank of England need to take urgent action to support the non-bank lending market, according to the Finance & Leasing Association (FLA)
The Financial Conduct Authority (FCA) has published its Business Plan for 2020/21, which includes a pledge to monitor the number of over-indebted consumers and arrears volumes in key markets
Barclays has confirmed it will be making changes to its overdrafts and the application process for its mortgage holidays to help customers affected by the coronavirus outbreak
The government has confirmed it will bring in its plans for a 60-day breathing space for consumers in problem debt – along with the creditors that will have to provide it
Wonga customers seeking compensation for mis-sold loans have started revealing the extent of payment shortfalls, after discovering they’ll receive just 4.3 percent of their claims
The Financial Conduct Authority (FCA) has told credit card firms to review their approaches to borrowers stuck in persistent debt, reminding them they cannot suspend a credit card without justification
The Financial Conduct Authority (FCA) has asked banks to explain their newly-announced pricing structures for overdrafts after rules were introduced banning high charges for unarranged overdrafts
Low-income households have recorded a sharp rise in the use of high-interest consumer credit products over the past decade, research from the Resolution Foundation has found
Santander has announced that from May 5, 2020, interest paid on their flagship 123 account with balances up to £20,000 will be cut to one percent. It has also become the latest bank to set a 39.9 percent overdraft rate
British seaside towns dominate rankings for the areas with the highest levels of personal insolvencies in the UK, according to research from accountancy firm UHY Hacker Young
Credit Strategy is delighted to announce that entries are now open for the 21st annual Credit Awards, the biggest awards programme in the profession, sponsored by Experian
Challenger bank Monzo has confirmed its two million customers across the UK will be able to take advantage of a feature allowing them to get paid a day early
Nationwide is to refund £6m in overdraft fees to thousands of customers across the UK after the building society failed to send them the correct text warnings about unarranged overdrafts
HSBC chief executive John Flint has stepped down with immediate effect, with the bank stating a “challenging global environment” necessitated a change of leadership
A group of lenders which includes The Money Shop, one of the UK’s largest short-term loan providers, is seeking to set aside an £18m payout pot for complaints, as it prepares to wind itself up
TSB’s statutory loss before tax for 2018 was £105.4m, against a profit of £162.7m in 2017, reflecting the impact of the issues following the bank’s disastrous IT migration
The Financial Conduct Authority (FCA) has revealed that the number of high-cost short-term credit loans is on the rise, but a price cap has helped keep borrowing costs down
Debt advice charities have backed the Financial Conduct Authority’s (FCA’s) plan to drastically reduce unarranged overdraft charges, as the regulator pledged to make its “biggest intervention in overdrafts for a generation”
People in problem debt are three times more likely to have considered suicide than people who are not, a report from the Money and Mental Health Policy Institute has found
Personal credit impairment charges at Barclays fell to £129m from £165m as the lender posted £1.5bn in profit before tax for the three months to September 30, 2018
British banks face a possible downgrade in their credit ratings should the UK leave the EU with no deal in March 2019, according to a report from S&P Global Ratings
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