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PREMIUM

Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.
Arrow Global posts profit fall as debt sale market slows
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Arrow Global posts profit fall as debt sale market slows

Top Stories15 May 2020
Debt purchaser Arrow Global saw pre-tax profits drop over 40 percent for Q1 2020, though the group was boosted by a €356m injection to its NPL fund management business
Credit Strategy launches Covid-19 Tracker and new membership package
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Credit Strategy launches Covid-19 Tracker and new membership package

Top Stories16 Apr 2020
Credit Strategy has launched the Covid-19 Tracker, a new website section for all members, along with a premium membership package designed to help businesses with staff working at home or furloughed
FCA extends credit card and overdraft measures to guarantor loans and home credit
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FCA extends credit card and overdraft measures to guarantor loans and home credit

Top Stories09 Apr 2020
Regulatory proposals for lenders to offer a temporary payment freeze on loans and credit cards, for up to three months, have been confirmed and extended to a wider range of creditors
FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21
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FCA to scrutinise arrears volumes, as priorities and fees set out for 2020/21

Features07 Apr 2020
The Financial Conduct Authority (FCA) has published its Business Plan for 2020/21, which includes a pledge to monitor the number of over-indebted consumers and arrears volumes in key markets
Treasury confirms 60-day breathing space will become law
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Treasury confirms 60-day breathing space will become law

Top Stories07 Feb 2020
The government has confirmed it will bring in its plans for a 60-day breathing space for consumers in problem debt – along with the creditors that will have to provide it
New entrant in car finance market to unify collections and recoveries
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New entrant in car finance market to unify collections and recoveries

CS - Latest News07 Feb 2020
A new company has launched in the car finance space, aiming to provide the first unified motor finance and collections and recovery outsource service in a fragmented marketplace
"Wonga owe me £2,354! Imagine if I owed them that!" Former customers reveal compensation shortfalls
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"Wonga owe me £2,354! Imagine if I owed them that!" Former customers reveal compensation shortfalls

Top Stories04 Feb 2020
Wonga customers seeking compensation for mis-sold loans have started revealing the extent of payment shortfalls, after discovering they’ll receive just 4.3 percent of their claims
FCA instructs credit card firms to review persistent debt policies
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FCA instructs credit card firms to review persistent debt policies

Top Stories03 Feb 2020
The Financial Conduct Authority (FCA) has told credit card firms to review their approaches to borrowers stuck in persistent debt, reminding them they cannot suspend a credit card without justification
Money Advice Scotland to pilot Open Banking technology
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Money Advice Scotland to pilot Open Banking technology

Alternative Lending News14 Jan 2020
Scottish money charity, Money Advice Scotland, is piloting Open Banking technology on its new webchat service to speed up the early stages of debt advice
Industry commends Peter Wallwork, as CSA starts search for new CEO
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Industry commends Peter Wallwork, as CSA starts search for new CEO

Top Stories19 Dec 2019
Senior professionals across the credit industry have commended Peter Wallwork for his dedication and passion as chief executive of the Credit Services Association (CSA), after it was announced he’ll be stepping down
FLA calls on incoming government to overhaul Consumer Credit Act
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FLA calls on incoming government to overhaul Consumer Credit Act

Alternative Lending News09 Dec 2019
The Finance and Leasing Association (FLA) has added its voice to calls to update the 45-year-old Consumer Credit Act (CCA)
Credit 500 2020/21 nominations underway
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Credit 500 2020/21 nominations underway

Top Stories05 Nov 2019
The process of collating the next Credit 500 list is well underway, and you could be involved
Entries open for Credit Awards 2020
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Entries open for Credit Awards 2020

Events news10 Oct 2019
Credit Strategy is delighted to announce that entries are now open for the 21st annual Credit Awards, the biggest awards programme in the profession, sponsored by Experian
Campaign to help customers struggling with debt launched
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Campaign to help customers struggling with debt launched

Alternative Lending News04 Oct 2019
A campaign designed to encourage customers to actively engage with its members at the earliest opportunity has been launched by the Credit Services Association (CSA)
Credit Summit 2020 outline agenda launched
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Credit Summit 2020 outline agenda launched

Mergers and Acquisitions News02 Oct 2019
Credit Strategy is delighted to announce the launch of the outline agenda for the Credit Summit 2020, sponsored by Experian
Women in Credit 2020 entries open
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Women in Credit 2020 entries open

Mergers and Acquisitions News25 Sep 2019
Credit Strategy is delighted to announce that entries are open for the third Women in Credit Awards
Don’t miss Credit Week 2020
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Don’t miss Credit Week 2020

Mergers and Acquisitions News25 Sep 2019
Credit Strategy is delighted to announce the return of Europe’s largest gathering of credit and financial services professionals
FCA grants extra time for payments industry to bring in Strong Customer Authentication
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FCA grants extra time for payments industry to bring in Strong Customer Authentication

Alternative Lending News15 Aug 2019
The Financial Conduct Authority (FCA) has today agreed a plan that gives the payments and e-commerce industry extra time to implement Strong Customer Authentication (SCA)
FCA sends firms “clear signal” on vulnerability
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FCA sends firms “clear signal” on vulnerability

Alternative Lending News23 Jul 2019
The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers
Rent-to-own cap could save consumers £276
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Rent-to-own cap could save consumers £276

Alternative Lending News16 Jul 2018
A total cost cap on rent-to-own items could save consumers £276 per product, new analysis from Citizens Advice has found
Bank of Cyprus to sell UK arm for £103m
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Bank of Cyprus to sell UK arm for £103m

Alternative Lending News13 Jul 2018
Bank of Cyprus Holdings (BOC) has signed a binding agreement to sell its wholly owned subsidiary bank in the UK, Bank of Cyprus UK (BOC UK) and its subsidiary Bank of Cyprus Financial Services to Cynergy Capital
Government charity could help millions of financially squeezed adults
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Government charity could help millions of financially squeezed adults

Alternative Lending News10 May 2018
Nearly 13 million consumers could make more of their money if product ideas generated by a Cabinet Office charity are curated by the financial services sector
Provident begins recovery with buoyant first quarter of 2018
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Provident begins recovery with buoyant first quarter of 2018

Alternative Lending News09 May 2018
Strong performances across its three businesses have seen doorstep lender Provident Financial post an upbeat trading update for the first quarter of the year
Government pledges to stop “nasty lenders”
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Government pledges to stop “nasty lenders”

Alternative Lending News25 Apr 2018
The government has set aside more than £5m in funding to tackle illegal lending, as part of a fresh crackdown on loan sharks
Unsecured debt borrowing drops “significantly" in Q1
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Unsecured debt borrowing drops “significantly" in Q1

Alternative Lending News16 Apr 2018
The overall supply and demand for unsecured credit has dropped significantly in the first quarter of 2018, according to the Bank of England’s (BoE) credit conditions survey
CSA concerned over new debt guidelines
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CSA concerned over new debt guidelines

Alternative Lending News13 Apr 2018
New guidelines for debt advisors could push debtors into “unnecessary and potentially damaging insolvency”, according to the Credit Services Association (CSA)
Rent-to-own firm agrees to pay £2m in redress
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Rent-to-own firm agrees to pay £2m in redress

Alternative Lending News20 Mar 2018
Rent-to-own firm PerfectHome has agreed to pay a redress package totalling more than £2.1m in relation to its affordability assessments and collections processes
Credit Summit: CROs and collection heads to reveal risk strategies
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Credit Summit: CROs and collection heads to reveal risk strategies

Alternative Lending News14 Mar 2018
Chief risk officers and heads of collections from high street banks and lenders will be revealing their views on strategy amid economic uncertainty at the Credit Summit, sponsored by Grant Thornton
Line up revealed for Credit Strategy’s Parliamentary Reception
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Line up revealed for Credit Strategy’s Parliamentary Reception

Alternative Lending News06 Mar 2018
The new leader of the All-Party Parliamentary Group (APPG) on Alternative Lending, which influences consumer credit policy, will deliver a speech next month at Credit Strategy’s Parliamentary Reception, sponsored by Capita
FCA fines Vanquis Bank £1.9m and orders £168m redress package
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FCA fines Vanquis Bank £1.9m and orders £168m redress package

Alternative Lending News27 Feb 2018
The Financial Conduct Authority (FCA) has fined credit card provider Vanquis Bank £1.9m for failing to disclose the full price of its repayment option plan (ROP)
New credit card rules could save consumers up to £1.3bn
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New credit card rules could save consumers up to £1.3bn

Alternative Lending News27 Feb 2018
The Financial Conduct Authority (FCA) has published its final policy statement on new rules for the credit card market
The real costs of interest rate hikes
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The real costs of interest rate hikes

Alternative Lending News14 Feb 2018
A new report has unearthed consequences of faster than expected interest rate rises, amid the rapid increase of consumer credit
FCA action sees loan shark jailed
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FCA action sees loan shark jailed

Alternative Lending News14 Feb 2018
A convicted illegal money lender has been sentenced to prison and issued with the Financial Conduct Authority’s (FCA) first Serious Crime Prevention Order (SCPO)
Provident appoints chairman as CEO
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Provident appoints chairman as CEO

Alternative Lending News07 Feb 2018
Provident Financial Group has appointed its chairman, Malcolm Le May, as group chief executive with immediate effect
FCA publishes high-cost credit update
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FCA publishes high-cost credit update

Alternative Lending News31 Jan 2018
The Financial Conduct Authority (FCA) has published an update on its work in the high-cost credit sector, including detailed reasons for its areas of concerns
Growth rate slows but consumer credit tops £205bn
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Growth rate slows but consumer credit tops £205bn

Alternative Lending News05 Jan 2018
Millions of Britons will fall into financial difficulty this month, charities have warned, as official statistics showed consumer credit borrowing has now reached £205.8bn
FCA to finalise SM&CR plans next summer
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FCA to finalise SM&CR plans next summer

Alternative Lending News13 Dec 2017
The Financial Conduct Authority (FCA) will finalise its approach to how firms and individuals will move to the Senior Managers and Certification Regime in the summer of 2018
Credit Summit marks decade milestone in 2018  
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Credit Summit marks decade milestone in 2018  

Alternative Lending News22 Sep 2017
The Credit Summit will return to the QEll Centre on March 15 2018, marking a decade of the event and 10 years since the financial crisis
Provident CEO resigns as board warns losses may reach £120m
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Provident CEO resigns as board warns losses may reach £120m

Alternative Lending News22 Aug 2017
Peter Crook, chief executive of Provident Financial Group, has resigned after a restructure dismantled the sales and collections performance in the lender’s home credit business
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