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Knowledge hub

Welcome to the Knowledge Hub­­­­, where you can find a range of resources designed to help you get a deeper understanding of the entire credit and lending world.
Take a look at the webinars, conference presentations, best practice case studies, recommended reports and insight tools by different industry below.
Inflation to return to its two percent target in 2027

Inflation to return to its two percent target in 2027

Analysis22 Nov 2022
Consumer price index (CPI) inflation is set to peak at a 40-year high of 11% this quarter, according to the Office of Budget Responsibility (OBR)
Consumer Duty could have “unintended consequences”
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Consumer Duty could have “unintended consequences”

CS - Latest News18 Nov 2022
The timetable for the implementation of the Consumer Duty could be too tight, according to UK Finance’s chief executive
Bank of England enacts biggest rate rise since the 1980s

Bank of England enacts biggest rate rise since the 1980s

FSE Media - Knowledge Hub04 Nov 2022
The Bank of England has confirmed a 0.75% rise in bank rates, the biggest rise since the late 1980s
Bank of England enacts biggest rate rise since the 1980s
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Bank of England enacts biggest rate rise since the 1980s

CS - Latest News03 Nov 2022
The Bank of England has confirmed a 0.75% rise in bank rates, the biggest rise since the late 1980s
Chancellor reverses almost all of mini-budget tax cuts
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Chancellor reverses almost all of mini-budget tax cuts

CS - Latest News17 Oct 2022
New chancellor Jeremy Hunt has reversed almost all of the mini-budget’s tax cuts, ahead of a statement later on today (17 October) to MPs
2022 Women in Credit Awards shortlist unveiled
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2022 Women in Credit Awards shortlist unveiled

CS - Latest News10 Aug 2022
Credit Strategy can reveal the shortlist for this year’s Women in Credit Awards - supported by its headline partner Experian
Consumer credit borrowing at its highest since March 2020

Consumer credit borrowing at its highest since March 2020

Analysis05 Jul 2022
Net borrowing of mortgage debt by individuals increased to £7.4bn in May from £4.2bn in April, according to the Bank of England’s latest money and credit release
Public sector borrowing hit £14bn in May
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Public sector borrowing hit £14bn in May

CS - Latest News23 Jun 2022
Public sector borrowing excluding public sector banks reached £14bn in May 2022, the third-highest set of May borrowing since monthly records began in 1993
UK economy contracted by 0.3% in April
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UK economy contracted by 0.3% in April

CS - Latest News13 Jun 2022
Monthly real gross domestic product (GDP) is estimated to have fallen for the second consecutive month, dropping by 0.3% in April
Post-pandemic property boom a key focus at the Lending Summit
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Post-pandemic property boom a key focus at the Lending Summit

CS - Latest News08 Jun 2022
The future of lending during booming demand for borrowing is the focus of the 2022 Lending Summit, sponsored by Alphera and Ohpen, which takes place on 1 November at InterContinental O2, London
Drop in lending to private sector companies

Drop in lending to private sector companies

Analysis07 Jun 2022
The net flow of lending to private sector companies decreased to £3.4bn in April, according to the Bank of England’s latest money and credit index
‘Ominous signs’ as borrowing continues to rise
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‘Ominous signs’ as borrowing continues to rise

CS - Latest News31 May 2022
Individuals borrowed an additional £1.4bn in consumer credit in April 2022, according to the Bank of England’s latest money and credit release
Winners of the 2022 Car Finance Awards announced 
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Winners of the 2022 Car Finance Awards announced 

CS - Latest News24 May 2022
BMW Financial Services and Close Brothers Motor Finance were among the winners at the seventh Car Finance Awards, sponsored by ALPHERA Financial Services, Evolution Funding, Kind Consultancy and MotoNovo Finance
BrightHouse customers unlikely to receive refunds
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BrightHouse customers unlikely to receive refunds

CS - Latest News16 May 2022
Administrators for the collapsed rent-to-own firm BrightHouse have warned there will not be enough money to compensate thousands left with unaffordable debts
Government to ‘strengthen powers’ to deal with illicit finance
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Government to ‘strengthen powers’ to deal with illicit finance

CS - Latest News10 May 2022
The government is set to introduce a bill designed to protect consumers’ access to cash, ensuring the continued availability of withdrawal and deposit facilities
FCA warns businesses to stop misleading credit adverts
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FCA warns businesses to stop misleading credit adverts

CS - Latest News06 May 2022
Lenders and brokers could face regulatory action if they use misleading terms in their advertising, the Financial Conduct Authority (FCA) has warned
Navigating cost of living at Collections & Vulnerability Summit 2022
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Navigating cost of living at Collections & Vulnerability Summit 2022

CS - Latest News21 Apr 2022
Adapting and responding to the cost-of-living crisis takes a central role at this year’s Collections & Vulnerability Summit, taking place on 30 November in Manchester
Industry moves round-up: Appointments at FCA, ALPHERA and Rockstead
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Industry moves round-up: Appointments at FCA, ALPHERA and Rockstead

CS - Latest News21 Apr 2022
Here we bring you the latest industry moves, including appointments at McLaren Credit Services, ALPHERA Financial Services and the Financial Conduct Authority (FCA)
FCA finalises representation disclosure rules
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FCA finalises representation disclosure rules

CS - Latest News21 Apr 2022
The Financial Conduct Authority (FCA) has finalised rules requiring listed companies to disclose the level of diversity within their senior management teams
Car Finance Awards shortlist unveiled
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Car Finance Awards shortlist unveiled

CS - Latest News20 Apr 2022
Industry leaders from Volvo, BMW and V12 are amongst those in contention for 2022’s The Car Finance Awards in Manchester on 19 May
Vulnerability Summit 2022: Common harms, communication, and cost of living 
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Vulnerability Summit 2022: Common harms, communication, and cost of living 

CS - Latest News04 Apr 2022
Shard Financial Media has launched the agenda for the first-ever in-person Vulnerability Summit
PerfectHome enters administration
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PerfectHome enters administration

CS - Latest News01 Apr 2022
Temple Finance, trading as rent-to-own firm PerfectHome, was placed into administration on 25 March 2022
Consumer duty will make business “more adaptive”
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Consumer duty will make business “more adaptive”

CS - Latest News31 Mar 2022
The Financial Conduct Authority (FCA) is looking to make firms more responsive to and supportive of their customers, according to its interim director of retail lending Brian Corr
Winners for The Leadership Awards 2022 revealed
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Winners for The Leadership Awards 2022 revealed

CS - Latest News24 Mar 2022
Leaders from TransUnion, Klarna and Molo Finance were among the winners at the inaugural The Leadership Awards, sponsored by C&R Software and Sopra Steria
2022 Credit 500 unveiled
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2022 Credit 500 unveiled

CS - Latest News24 Mar 2022
An index of the most influential people in the consumer and commercial credit industry, the 2022 Credit 500 has been announced by Credit Strategy
Countdown to The Leadership Awards begins
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Countdown to The Leadership Awards begins

CS - Latest News16 Mar 2022
Industry leaders from TransUnion, Lloyds Banking Group and Klarna are among those in contention for 2022’s The Leadership Awards, sponsored by Alphera Financial Services, C&R Software and Sopra Steria, with winners unveiled on 23 March 2022
Secretary of state to attend Parliamentary Reception
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Secretary of state to attend Parliamentary Reception

CS - Latest News15 Mar 2022
Economic secretary to the treasury John Glen MP will be in attendance at this year’s Parliamentary Reception, headline sponsored by Lowell, which will kick off Credit Week 2022 next week (22 March)
Atom’s head of lending on women in finance
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Atom’s head of lending on women in finance

CS - Latest News01 Mar 2022
The latest issue of Credit Strategy’s magazine explores whether the Financial Conduct Authority’s Consumer Duty will be an evolution or revolution for lenders
The Leadership Awards shortlist unveiled
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The Leadership Awards shortlist unveiled

CS - Latest News24 Feb 2022
Industry leaders from TransUnion, Lloyds Banking Group and Klarna are among those in contention for 2022’s The Leadership Awards, sponsored by C&R Software and Sopra Steria
Nominations for 2022 Women in Credit Awards open
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Nominations for 2022 Women in Credit Awards open

CS - Latest News17 Feb 2022
Now in its fifth year, the Women in Credit Awards champion the work of women across the entire credit and financial services industry - with entries now open for the 2022 awards
House purchase approvals up slightly in December 2021

House purchase approvals up slightly in December 2021

Analysis01 Feb 2022
Individuals borrowed £800m in consumer credit in December 2021, according to the Bank of England’s latest money and credit statistics
Entries for two Credit Strategy awards programmes open
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Entries for two Credit Strategy awards programmes open

CS - Latest News21 Jan 2022
Entries for the Vulnerability Awareness Gala and the Lending Awards have opened
The Credit 500 for 2022 has been finalised
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The Credit 500 for 2022 has been finalised

CS - Latest News17 Jan 2022
The new Credit 500, an index of the most influential people in consumer and commercial credit in 2022, has been finalised
Fourfold increase in BNPL debts
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Fourfold increase in BNPL debts

CS - Latest News05 Jan 2022
Around one in 14 customers now have at least one Buy Now, Pay Later (BNPL) loan, according to research from the Financial Wellness Group
Winners of the 2021 Credit Awards announced
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Winners of the 2021 Credit Awards announced

CS - Latest News15 Dec 2021
United Utilities and HSBC were among the winners at last night’s (14 December) Credit Awards, headline sponsored by FICO
2021 Lending Awards winners revealed
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2021 Lending Awards winners revealed

CS - Latest News03 Dec 2021
Experian, Hitachi Capital and Investec were among the winners at this year’s Lending Awards, sponsored by Ohpen
Credit Week Parliamentary Reception launched 
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Credit Week Parliamentary Reception launched 

Top Stories02 Dec 2021
Held in the corridors of power, the exclusive Parliamentary Reception will kick off Credit Week 2022 on 22 March
Experian launches service to automate payroll data sharing
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Experian launches service to automate payroll data sharing

CS - Latest News25 Nov 2021
Experian has launched verification service Work Report to automate the digital sharing of payroll information on behalf of consumers to support faster, more accurate lending decisions
Credit Strategy launches first-ever Leadership Awards
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Credit Strategy launches first-ever Leadership Awards

CS - Latest News19 Nov 2021
Entries have opened for this brand new awards event, which will take place in London on 23 March 2022
FICO to headline 2021’s Credit Awards
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FICO to headline 2021’s Credit Awards

CS - Latest News15 Nov 2021
Credit Strategy is delighted to announce FICO as the headline partner of this year’s Credit Awards
Rent arrears, regtech and neobanks at the Lending Summit
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Rent arrears, regtech and neobanks at the Lending Summit

CS - Latest News27 Aug 2021
The role of lending in post-Covid recovery will be one of the many things discussed at this year’s Lending Summit, sponsored by Alphera Financial Services and StepChange Debt Charity, which takes place on 10 November at the Hilton London Bankside
Language changes needed to support diversity, report finds
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Language changes needed to support diversity, report finds

CS - Latest News29 Jul 2021
A 12-point plan designed to improve the language used by the financial services sector, which promotes diversity in the sector, has been launched
Treasury consults on access to cash
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Treasury consults on access to cash

CS - Latest News05 Jul 2021
The Treasury is consulting on rules that mean people shouldn’t have to travel more than a specific distance to access cash without a charge
FCA study finds 12 million people have low financial resilience
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FCA study finds 12 million people have low financial resilience

Top Stories23 Oct 2020
The Financial Conduct Authority (FCA) is again urging consumers struggling financially during the pandemic to seek help - after discovering that 12 million people have "low financial resilience".
Evan Davis and FCA to appear at a landmark Credit Summit for 2020
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Evan Davis and FCA to appear at a landmark Credit Summit for 2020

CS - Latest News16 Oct 2020
Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations
Shortlist revealed for Credit Awards 2020
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Shortlist revealed for Credit Awards 2020

Top Stories09 Oct 2020
The shortlist for the Credit Awards 2020, sponsored by Experian, has been revealed as the event takes on a new digital broadcast format during government restrictions
Treasury announces changes to debt collection letters
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Treasury announces changes to debt collection letters

CS - Latest News09 Oct 2020
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
Morses Club sees lending and cash collections start to recover, after April slump
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Morses Club sees lending and cash collections start to recover, after April slump

Top Stories17 Jul 2020
Alternative lending group Morses Club saw new lending fall by more than 70% during April, and a steady drop of 20% in cash collections since then, according to a trading update
Entries open for CCS Awards and U&T Awards 2020
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Entries open for CCS Awards and U&T Awards 2020

Top Stories17 Jun 2020
At a time when the industry is supporting an unprecedented number of customers, Credit Strategy has opened entries for both the Collections & Customer Service (CCS) Awards, and the Utilities & Telecoms (U&T) Awards, which will again be co-located in Manchester
MPs launch campaign for new law to transform government debt collection
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MPs launch campaign for new law to transform government debt collection

Top Stories12 Jun 2020
A cross-party group of MPs has written to the chancellor calling for new legislation that would create root-and-branch reforms of government debt collection practices
Corporate insolvencies fall again, as lenders provide £35bn of emergency loans
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Corporate insolvencies fall again, as lenders provide £35bn of emergency loans

Top Stories12 Jun 2020
New monthly corporate insolvency statistics out today (June 12) show a decrease in May, compared to a year ago, but this week Treasury figures also revealed businesses have borrowed just under £35bn in emergency loans
FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package
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FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package

Top Stories11 Jun 2020
The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business over £64m for failures over their handling of mortgage arrears
FOS report analysis: Banking and credit complaints drop nearly 50,000, while alternative lending cases surge

FOS report analysis: Banking and credit complaints drop nearly 50,000, while alternative lending cases surge

Features03 Jun 2020
Credit Strategy’s analysis of figures from the Financial Ombudsman Service (FOS) show banking and credit complaints plunged nearly 50,000, in the year to April, while large increases were seen in upheld complaints about guarantor loans, home credit and other forms of alternative lending
More than two million in council tax arrears, as charities demand government action
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More than two million in council tax arrears, as charities demand government action

Top Stories21 May 2020
Debt charities have demanded the government change “ineffective” regulations on council tax collections, after publishing estimates that two million people are in arrears to local authorities
Spike in IVAs drives up personal insolvencies in April
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Spike in IVAs drives up personal insolvencies in April

Top Stories15 May 2020
Total personal insolvencies increased eight percent to more than 10,300 during April, compared to the same month last year, driven largely by a near 40 percent surge in IVAs
Arrow Global posts profit fall as debt sale market slows
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Arrow Global posts profit fall as debt sale market slows

Top Stories15 May 2020
Debt purchaser Arrow Global saw pre-tax profits drop over 40 percent for Q1 2020, though the group was boosted by a €356m injection to its NPL fund management business
Campaign to help customers struggling with debt launched
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Campaign to help customers struggling with debt launched

Alternative Lending News04 Oct 2019
A campaign designed to encourage customers to actively engage with its members at the earliest opportunity has been launched by the Credit Services Association (CSA)
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