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Credit Summit: Alternative lenders on credit risk, complaints and creation

Executives from Amigo Loans, Lendable, iwoca and Lending Stream will be speaking at the Credit Summit, shortly after the regulator published further concerns about the high-cost credit sector.

The Credit Summit, taking place on March 15 at the QEII Centre in London, will feature eight conference streams – one of which is an Alternative Lending stream.


Martin Kissinger, chief executive of Lendable, and Arvind Desikan, chief product and marketing officer at Pockit, will feature on a fintech panel looking at applications in lending and service.


The panel will examine the benefits of fintech in loan product creation and analyse how technology is enhancing the customer journey.


Following this panel, Chris deBoer, president and chief executive of GAIN Credit, the holding company of Drafty and Lending Stream, will speak through a case study on innovation in the short-term credit market.


The case study will see deBoer discuss the latest innovations in products and services from a fintech perspective and how he gauges the performance of high-cost products.


Automation of processes and the future of technology will also be discussed during the day. Keith Bradbury, chief operating officer at iwoca, will speak on credit risk decisioning, developing platforms, and human engagement in risk profiling.


One of the last panels of the day will see Nicholas Beal, head of legal and compliance at Amigo Loans, Laurence Krieger, chief operating officer at Tide, and Denise Crossley, chief executive of MMF Debt Purchase, take to the stage.


This panel will focus on how engagement with customers can be enhanced, how complaints can be handled to achieve a positive outcome, and how technology can improve interactions with customers.


The Credit Summit is part of Credit Week, a week-long series of events where European credit professionals descend on London for conferences, meetings, and industry networking.


Find out more about the Summit here and enquire about tickets and/or sponsorship here.

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