Register for utilities and telecoms and retail finance webinars

Findings from the surveys will help shape future content both editorially and in events, providing a greater understanding of which technologies are being harnessed, the areas in which they are being used, and how they can be improved.

The utilities and telecoms webinar, to be held at 1pm on September 12, will unearth creditors’ views on:

• The use of automation and AI in credit referencing, affordability checks, fraud prevention and more
• Approach to data capture and deployment
• Areas of regulatory focus

Six things you will learn from the webinar:

• The technology and products utility and telecoms providers are investing in, now and in future
• How to overcome challenges when using AI and automation
• How utilities and telecoms providers are harnessing and improving the data they collect
• How providers can perform low-friction checks on customers
• U&T providers’ biggest challenges in proving affordability, and how to overcome them
• The future of regulation, data usage and customer journeys

Meanwhile, the retail finance webinar will be held at 1pm on September 26 and explore findings from retail finance, store card and catalogue credit providers, revealing their views on:

• The use of automation and AI in affordability checks, fraud prevention and more
• Regulatory pressures: Where is the FCA now? Where’s it heading next?
• The evolution of data sources and usage