Phillips & Cohen Associates has launched a new proprietary platform, the Estate Registry to improve consumer experience during the “most delicate of times”.
According to the firm, the technology simplifies the complex process of probate estate management, executor and administrator notification obligations, and account resolution.
Its notifier solution allows notifiers to enter all the decedent’s creditor information in one location and upload a death certificate which will be sent to all known creditors on the notifier’s behalf. The software’s creditor solution will, in turn, validate and report the death to all known creditors on the notifier’s behalf.
As part of the Estate Registry’s package is its Digital Lock Box, which it says takes a “proactive approach” to organising estate data. It does this by securely aggregating, digitally storing and creating a centralised repository of a will holder’s creditor account information and passwords.
Phillips & Cohen’s co-chairman and chief executive Matthew Phillips said: “Our 25 years’ experience in handling deceased accounts gives us a unique insight into the challenges faced by consumers in identifying and notifying creditors, and in dealing with the end-of-life administration of a loved one at a time when they are grieving. The Estate Registry and Digital Lock Box are exciting innovations designed to address these complexities and improve the consumer experience at this most delicate of times.”
The firm’s senior vice-president of global data services Paul Fiumano said: “It’s been truly fulfilling to build the Estate Registry, I know in my heart it will make the lives of bereaved consumers easier at such a trying time. I’m equally proud that while the Estate Registry will prove to significantly streamline the estate resolution process for creditors, they can also demonstrate a new level of care and understanding with the decedent account holder’s loved ones by utilising the Estate Registry as part of a compassionate bereavement strategy.”